--- title: "Provision of Water Efficiency Advice to Customers" ocid: "ocds-r6ebe6-0000575023" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000575023" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000575023.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000575023.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "SCOTTISH WATER" published: "2019-09-20" --- # Provision of Water Efficiency Advice to Customers Buyer: SCOTTISH WATER Current stage: Award OCID: ocds-r6ebe6-0000575023 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000575023) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000575023.json) ## Summary The procurement process pertains to the "Provision of Water Efficiency Advice to Customers" conducted by Scottish Water, located in Stepps, Glasgow, UK. This tender falls under the services category in the water industry and is currently in the awarded stage, following a limited procurement method without prior publication of a call for competition. Key dates include the award notice published on 22nd February 2019, and the contract was signed the same day, with the aim of delivering water efficiency advice and packs across Scotland. This tender presents significant opportunities for businesses focused on water management, energy efficiency, and community engagement. Companies with the capacity to access a network of energy advisors, marketing capabilities, and proficiency in delivering educational programmes would be particularly well-suited to compete. The nature of the project, which requires engagement with householders through diverse mediums, highlights the demand for innovative approaches in client relations and service delivery, making it an attractive opportunity for growth in the relevant sectors. ## Notice Delivery of water efficiency advice and water efficiency packs to customers all over Scotland ### Lot Information Lot 1 The water saving packs project requires a partner organisation to deliver the water efficiency advice and packs at scale to Scottish Water customers all over Scotland. It is also essential that there is a responsible person at this organisation to co-ordinate the delivery and ensures consistency of the advice and packs within or by the organisation. The specific requirements of the supplier include: - Access to a network of energy advisors across Scotland that will be able to engage with many thousands of householders every year. - Capability to engage with householders through a variety of mediums, which include: In person at events On the phone through inbound and outbound calls Processing web or email requests for water saving pa cks Delivery of school presentations and engaging children on water efficiency Delivery of water efficiency advice through presentations/workshops through other agencies, including CCF groups, other community groups and at employee events - Marketing capability, which must include: Ability to make minor changes to core marketing ma aterials in-house Arrange printing and bulk delivery of marketing materials at short notice Deliver digital campaign collateral, including email and social media material - Operational management support, including quality management, data management and database development and management. - Project management support, including reporting and partnership development ### Procurement Information The Energy Saving Trust (EST) manage Home Energy Scotland (HES), which has the network of local advice centres that covers all Scotland. EST exclusively manage HES, which means that there is no alternative supplier of this particular network operating across Scotland. Although there are likely other organisations that have advisors and capability to deliver large campaigns, the energy-water link, crucial to this project, necessitates the use of regional energy advisors. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP366846 | | Notice type | OJEU - F6 - Contract Award Notice (Utilities) | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Sep 2019 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 22 Feb 2019 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH WATER | | Locality | CUMBERNAULD ROAD | | Post town | Not specified | | Postcode | STEPPS,GLAS GOW | | Country | Not specified | | ITL 1 | Not specified | | ITL 2 | Not specified | | ITL 3 | Not specified | | Local authority | Not specified | | Electoral ward | Not specified | | Westminster constituency | Not specified | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ENERGY SAVING TRUST | ## CPV Codes ### Divisions - 65 - Public utilities ### Codes - 65110000 - Water distribution ## Release History - 20 Sep 2019 at 00:00 - Award - OJEU - F6 - Contract Award Notice (Utilities) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP366846 - 22 Feb 2019 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB346278 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB346278 Provision of Water Efficiency Advice to Customers - Delivery of water efficiency advice and water efficiency packs to customers all over Scotland - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP366846 Provision of Water Efficiency Advice to Customers - Delivery of water efficiency advice and water efficiency packs to customers all over Scotland ## Notice URLs - http:// - http://www.scottishwater.co.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000575023 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000575023. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000575023.json.