---
title: "IT Systems: development and support"
ocid: "ocds-r6ebe6-0000575370"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000575370"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000575370.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000575370.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "CENTRAL MARKET AGENCY LIMITED"
published: "2019-02-28"
---

# IT Systems: development and support

Buyer: CENTRAL MARKET AGENCY LIMITED  
Current stage: Planning  
OCID: ocds-r6ebe6-0000575370

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000575370.json)

## Summary

The Central Market Agency Limited, located in Stirling, is initiating a procurement process for IT systems development and support. This tender, classified under the services category, seeks to replace contracts expiring at the end of 2019 that support the agency’s bespoke computer system, known as the "Central Systems". Currently in the planning stage, the anticipated future notice date for this opportunity is 25th March 2019, with a total estimated value of £2,000,000. Businesses interested in participating are encouraged to keep an eye on updates regarding this project.

This procurement presents an excellent opportunity for businesses specialising in IT services, particularly in application development, system operations, hosting, and testing. Companies that can demonstrate experience in developing and maintaining complex IT systems, ensuring reliability and security, and providing strong customer support would be well-suited to compete for this contract. By engaging in this process, businesses can enhance their presence in the Scottish market while contributing to the effective administration of Scotland's business water market.

## Notice

The CMA operates a bespoke computer system and associated business processes, known collectively as the "Central Systems", in order to carry out Market administration. The core functions of the Central Systems are registration and settlement. Registration is the process whereby the CMA maintains a record of which customers are supplied by which Licensed Provider. Settlement is the process of calculating the wholesale charges attributable to each Licensed Provider on the basis of the customers that are registered to them. In carrying out registration and settlement, the Central Systems act as a hub for the exchange of data through electronic transactions between Participants. The contracts that support the Central Systems expire at the end of 2019. During 2019, the CMA will be seeking to procurement replacement services.

### Lot Information

Application Development & Maintenance

Services required will include provision of application development and maintenance services of the Central Systems in-line with Market and Regulatory requirements. This will involve delivery of two or three releases of software each year and production of related documentation.

Central Systems Operations

Services required will include day-to-day operation of the central systems and provision of service to agreed service levels, maintain overall reliability and security levels. Maintain service management processes and documentation and operate a Service Desk.

Hosting

Services required will include provision of physical hosting location and physical security and connectivity between the hosting location and the CMA Scotland location in Scotland and CMA Scotland's end customers: the Market Participants. The supplier will also be responsible for implementation of patches and fixes and maintenance of related records.

Testing and Market Assurance

Services required will include development of overall Test Strategy and Test Plans for the Central Market Systems and co-ordination and execution of necessary tests.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR347052 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Feb 2019 |
| Submission deadline | Not specified |
| Future notice date | 25 Mar 2019 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CENTRAL MARKET AGENCY LIMITED |
| Locality | STIRLING |
| Post town | Falkirk and Stirling |
| Postcode | FK7 7UF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Stirling |
| Electoral ward | Stirling East |
| Westminster constituency | Stirling and Strathallan |
| Delivery location | TLM77 Perth and Kinross, and Stirling |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Feb 2019 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR347052

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR347052
  IT Systems: development and support - The CMA operates a bespoke computer system and associated business processes, known collectively as the "Central Systems", in order to carry out Market administration. The core functions of the Central Systems are registration and settlement. Registration is the process whereby the CMA maintains a record of which customers are supplied by which Licensed Provider. Settlement is the process of calculating the wholesale charges attributable to each Licensed Provider on the basis of the customers that are registered to them. In carrying out registration and settlement, the Central Systems act as a hub for the exchange of data through electronic transactions between Participants. The contracts that support the Central Systems expire at the end of 2019. During 2019, the CMA will be seeking to procurement replacement services.

## Notice URLs

- http://
- http://www.cmascotland.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000575370
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=575370

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000575370. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000575370.json.