---
title: "Visitor and Functions Catering"
ocid: "ocds-r6ebe6-0000575798"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000575798"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000575798.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000575798.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HISTORIC ENVIRONMENT SCOTLAND"
published: "2021-07-29"
---

# Visitor and Functions Catering

Buyer: HISTORIC ENVIRONMENT SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000575798

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## Summary

The procurement process involves Historic Environment Scotland, which is seeking to engage a caterer for its Visitor and Functions Catering at multiple sites in Scotland. This tender, titled "Visitor and Functions Catering", falls under the services category, specifically within the tourism, built environment, and conservation sectors. The procurement method is an award procedure that includes prior publication of a call for competition. The submission window for bids has ended, with the full contract period commencing on 1 April 2020 and lasting for five years, with options for extension. Key locations include notable sites such as Edinburgh Castle and Stirling Castle.

This tender presents significant opportunities for businesses in the catering and hospitality sector, especially those experienced in delivering high-quality services in historic or tourist environments. Companies equipped to manage catering operations on a concession basis and willing to invest in improving facilities may find this contract particularly advantageous. The partnership approach sought by Historic Environment Scotland suggests that collaboration and service excellence will be crucial for success in this highly competitive tender.

## Notice

Historic Environment Scotland(HES)/Historic Environment Scotland Enterprises Ltd(HESE) is seeking a competent Caterer to operate the visitor & functions catering service at a number of sites in Scotland. HES/HESE wish to develop a partnership with the Caterer to deliver its catering strategy, the aims of which are to: Provide a world class catering experience to enhance the overall visit: Increase sales per visitor by delivering great service: To achieve joint financial success with partners committed to quality & service standards. The contract will operate on a concession basis, with the Caterer paying HES/HESE a percentage of the gross receipts, excluding VAT, from all business transacted within the premises, including all food and drink and any other associated services. HES/HESE is also seeking capital investment from the successful Caterer, with the aim of improving the catering facilities for visitors and external clients, developing further sales opportunities for both parties.

### Lot Information

Lot 1

Historic Environment Scotland(HES)/Historic Environment Scotland Enterprises Ltd(HESE) is seeking a competent Caterer to operate the visitor & functions catering service at a number of sites in Scotland. HES/HESE wish to develop a partnership with the Caterer to deliver its catering strategy, the aims of which are to: Provide a world class catering experience to enhance the overall visit: Increase sales per visitor by delivering great service: To achieve joint financial success with partners committed to quality & service standards. The contract will operate on a concession basis, with the Caterer paying HES/HESE a percentage of the gross receipts, excluding VAT, from all business transacted within the premises, including all food and drink and any other associated services. HES/HESE is also seeking capital investment from the successful Caterer, with the aim of improving the catering facilities for visitors and external clients, developing further sales opportunities for both parties. This tender is being carried out in accordance with the Concession Contracts (Scotland) Regulations 2016. This tender is being carried out in two stages. This is the first stage where all interested parties must submit a completed pre-qualification questionnaire (PQQ). Responses will then be evaluated and the highest scoring tenderers will be invited through to the second stage, subject to number and quality of submissions, and they will be invited to submit a tender.. The sites to be covered are: Edinburgh Castle, Stirling Castle, Urquhart Castle, Aberdour Castle, Caerlaverock Castle, Duff House, Fort George, Skara Brae, Longmore House, The Engine Shed. Options will be included for amendment to the above and to add in any site across the HES estate.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG422765 |
| Notice type | OJEU - F25 - Concession Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Award procedure with prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2021 |
| Submission deadline | 8 Apr 2019 |
| Future notice date | Not specified |
| Award date | 1 Aug 2020 |
| Contract period | 1 Apr 2020 - 31 Mar 2030 |
| Recurrence | The Contract will commence on 1 April 2020 for a period of 5 years, with the option to extend for a further period of 3 years and an additional period of 2 years. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,800,389,440 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HISTORIC ENVIRONMENT SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH9 1SH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Southside/Newington |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BENUGO |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services

### Codes

- 55520000 - Catering services

## Release History

- 29 Jul 2021 at 00:00 - Award - OJEU - F25 - Concession Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG422765
- 4 Mar 2019 at 00:00 - Tender - OJEU - F24 - Concession Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR347493

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR347493&idx=1
  6th March 2019 - Document 1 - Statement of Requirements
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR347493&idx=2
  6th March 2019 - Document 2 - Pre-Qualification Questionnaire
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR347493
  Visitor and Functions Catering - Historic Environment Scotland(HES)/Historic Environment Scotland Enterprises Ltd(HESE) is seeking a competent Caterer to operate the visitor & functions catering service at a number of sites in Scotland. HES/HESE wish to develop a partnership with the Caterer to deliver its catering strategy, the aims of which are to: Provide a world class catering experience to enhance the overall visit: Increase sales per visitor by delivering great service: To achieve joint financial success with partners committed to quality & service standards. The contract will operate on a concession basis, with the Caterer paying HES/HESE a percentage of the gross receipts, excluding VAT, from all business transacted within the premises, including all food and drink and any other associated services. HES/HESE is also seeking capital investment from the successful Caterer, with the aim of improving the catering facilities for visitors and external clients, developing further sales opportunities for both parties.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG422765
  Visitor and Functions Catering - Historic Environment Scotland(HES)/Historic Environment Scotland Enterprises Ltd(HESE) is seeking a competent Caterer to operate the visitor & functions catering service at a number of sites in Scotland. HES/HESE wish to develop a partnership with the Caterer to deliver its catering strategy, the aims of which are to: Provide a world class catering experience to enhance the overall visit: Increase sales per visitor by delivering great service: To achieve joint financial success with partners committed to quality & service standards. The contract will operate on a concession basis, with the Caterer paying HES/HESE a percentage of the gross receipts, excluding VAT, from all business transacted within the premises, including all food and drink and any other associated services. HES/HESE is also seeking capital investment from the successful Caterer, with the aim of improving the catering facilities for visitors and external clients, developing further sales opportunities for both parties.

## Notice URLs

- http://
- http://historicenvironment.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000575798
- https://www.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000575798. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000575798.json.