---
title: "Community Support Service"
ocid: "ocds-r6ebe6-0000580045"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000580045"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000580045.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000580045.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2019-10-17"
---

# Community Support Service

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000580045

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000580045.json)

## Summary

The procurement process for the Community Support Service was initiated by North Ayrshire Council, located in Irvine, UK. This open tender, which focuses on providing support services for individuals with learning disabilities, physical disabilities, and mental health needs, is a significant engagement in the social services sector. The procurement period ended on 10th May 2019, and the award was made on 6th September 2019, with a total contract duration of six years, comprising an initial two-year term and two optional two-year extensions. Key details include a contract value of £84,119,850, awarded on the basis of the most economically advantageous tender with a quality assessment being 90% of the decision-making criteria.

This tender presents substantial growth opportunities for businesses specialising in health and social care services, particularly those equipped to deliver community-based support for vulnerable adult populations. Companies with experience in mental health, learning disabilities, and physical disability support are particularly well-suited to compete for this contract. The requirement for comprehensive quality assurance and community engagement initiatives further emphasises the value of innovative service delivery and strong community ties capability within prospective bidders.

## Notice

The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. Services will be delivered through a flexible framework contract model. The contract term will be for a total of Six (6) years. The term will be an initial two (2) year period, followed by two further extension periods of 2 years. Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process.

### Lot Information

Three Towns, Garnock Valley and North Coast Area - Mental Health Client Group

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a mental health need. Services will be delivered in a community settings24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Three Towns, Garnock Valley and North Coast Area - Physical Disability Client Group

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Irvine and Kilwinning Area - Mental Health Client Group

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a mental health issue. Services will be delivered in a community seting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Irvine and Kilwinning Area -Learning Disability Client Group

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring

Irvine and Kilwinning Area - Physical Disability Client Group

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT369562 |
| Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Oct 2019 |
| Submission deadline | 10 May 2019 |
| Future notice date | Not specified |
| Award date | 6 Sep 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,119,850 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £84,119,850 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 8 |
| Supplier names | ACCESS ABILITY; AFFINITY TRUST; CORNERSTONE; ENABLE SCOTLAND; HANSEL ALLIANCE; KEY HOUSING ASSOCIATION; QUARRIERS; THE RICHMOND FELLOWSHIP SCOTLAND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 17 Oct 2019 at 00:00 - Award - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT369562
- 5 Apr 2019 at 00:00 - Tender - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR350731

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR350731
  Community Support Service - The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. Services will be delivered through a flexible framework contract model. The contract term will be for a total of Six (6) years. The term will be an initial two (2) year period, followed by two further extension periods of 2 years. Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT369562
  Community Support Service - The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. Services will be delivered through a flexible framework contract model. The contract term will be for a total of Six (6) years. The term will be an initial two (2) year period, followed by two further extension periods of 2 years. Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process.

## Notice URLs

- http://
- http://www.gov.scot/Topics/Government/Procurement
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.north-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000580045
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000580045. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000580045.json.