---
title: "Direct Award of Support & Maintenance for PKC Telephony & Contact Centre Hardware & Software 2019"
ocid: "ocds-r6ebe6-0000581024"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000581024"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000581024.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000581024.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "PERTH & KINROSS COUNCIL"
published: "2019-04-16"
---

# Direct Award of Support & Maintenance for PKC Telephony & Contact Centre Hardware & Software 2019

Buyer: PERTH & KINROSS COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000581024

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000581024)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000581024.json)

## Summary

Perth & Kinross Council has recently completed the procurement process for the "Direct Award of Support & Maintenance for PKC Telephony & Contact Centre Hardware & Software 2019". This initiative falls under the services industry, specifically relating to general public services and IT support. The contract was awarded to Mitel Networks Ltd for an amount of £54,570, with the contract signed on 25th February 2019. The delivery location for the services is Perth & Kinross Council at Carpenter House, Carpenter Street, Perth, PH1 5GB. The procurement method was an open procedure, ensuring broad participation.

This tender presents significant opportunities for businesses involved in technology services, particularly those specialising in telephony and contact centre support. Companies that can provide reliable maintenance and support for telecommunications equipment and software would be particularly well-suited to pursue future contracts of this nature. Engaging in contracts like these allows businesses to not only showcase their capabilities but also establish lasting relationships with public sector organisations such as Perth & Kinross Council.

## Notice

Direct Award of Support & Maintenance for PKC Telephony & Contact Centre Hardware & Software 2019

### Lot Information

Lot 1

Direct Award of Support & Maintenance for PKC Telephony & Contact Centre Hardware & Software 2019

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR351596 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2019 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Feb 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £54,570 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PERTH & KINROSS COUNCIL |
| Locality | PERTH |
| Post town | Perth |
| Postcode | PH1 5PH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Perth and Kinross |
| Electoral ward | Perth City Centre |
| Westminster constituency | Perth and Kinross-shire |
| Delivery location | TLM77 Perth and Kinross, and Stirling |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITEL NETWORKS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 16 Apr 2019 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR351596

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR351596
  Direct Award of Support & Maintenance for PKC Telephony & Contact Centre Hardware & Software 2019 - Direct Award of Support & Maintenance for PKC Telephony & Contact Centre Hardware & Software 2019

## Notice URLs

- http://
- http://www.pkc.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000581024

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000581024. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000581024.json.