---
title: "Support & Maintenance: Legacy Capita ICCS"
ocid: "ocds-r6ebe6-0000582376"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000582376"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000582376.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000582376.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2019-04-30"
---

# Support & Maintenance: Legacy Capita ICCS

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000582376

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## Summary

The Scottish Police Authority has recently completed a procurement process for the title "Support & Maintenance: Legacy Capita ICCS" pertaining to the public order and safety sector. This project, located in Glasgow, is part of a limited tendering method with an award procedure that did not require prior publication. The contract spans from 1st April 2019 to 31st March 2021, reinforcing the maintenance of the existing Capita Integrated Communications Control System (ICCS) across Police Scotland's West and North Area Control Rooms. The award of this contract took place on 18th April 2019, with a total contract value of €627,000.00.

This tender presents significant opportunities for businesses engaged in service provision within the technology and communications industries, particularly those with experience in support and maintenance of public safety systems. Companies that offer specialised services similar to the Capita ICCS or have a strong technical expertise in governmental communications systems are well-suited to compete in future tenders, given the Scottish Police Authority's reliance on specific technical solutions and services tailored for their operational needs.

## Notice

Support and maintenance for the existing Capita Integrated Communications Control System (ICCS) at the Police Scotland West and North Area Control Rooms from 1st April 2019 to 31st March 2021.

### Lot Information

Lot 1

Support and maintenance for the existing Frequentis Integrated Communications Control System (ICCS) at the Police Scotland East Area Control Rooms. A new National ICCS has been procured for Police Scotland under a separate procurement (OJEU Ref 2018/S 104-237570). Support and maintenance for the existing system requires to be extended until it has been replaced.

### Procurement Information

This is an extension of support and maintenance for the existing Capita ICCS solution currently operating within Police Scotland West and North Command Areas. It is considered that the extension of the support and maintenance is consistent with Regulation 33 (1) (b) (ii) of the Public Contracts (Scotland) Regulations 2015, which allows a contracting authority to award a contract without a competitive process when for technical reasons a public contract may be awarded only to a particular economic operator.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY353139 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2019 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Apr 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £627,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 1DZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 30 Apr 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY353139

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY353139
  Support & Maintenance: Legacy Capita ICCS - Support and maintenance for the existing Capita Integrated Communications Control System (ICCS) at the Police Scotland West and North Area Control Rooms from 1st April 2019 to 31st March 2021.

## Notice URLs

- http://
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000582376

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000582376. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000582376.json.