---
title: "Debt Recovery & Diligence Services for Local Taxation"
ocid: "ocds-r6ebe6-0000582849"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000582849"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000582849.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000582849.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH LANARKSHIRE COUNCIL"
published: "2019-10-04"
---

# Debt Recovery & Diligence Services for Local Taxation

Buyer: NORTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000582849

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000582849)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000582849.json)

## Summary

North Lanarkshire Council is conducting a procurement for "Debt Recovery & Diligence Services for Local Taxation," aimed at appointing a contractor to manage debt recovery for Council Tax and Non-Domestic Rates arrears. This open tender process is currently at the award stage, with a contract signed on 2nd October 2019, following a bid submission deadline of 27th June 2019. The services will be delivered in North Lanarkshire, UK, and the successful bidder must be a qualified firm of Messengers-at-Arms and Sheriff Officers operating in South Strathclyde.

This tender presents significant opportunities for businesses specialising in debt recovery and diligence services, particularly those with experience in government contracts. Suppliers who can showcase their capability in managing debt recovery operations and compliance with local regulations will be well-positioned to compete. Further, companies offering innovative debt management solutions and demonstrating community benefits as part of their service delivery may enhance their competitive edge in this procurement process.

## Notice

North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.

### Lot Information

Lot 1

North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears. The successful contractor will be a firm of Messengers-at-Arms and Sheriff Officers who are commissioned to operate in the Sheriffdom of South Strathclyde, Dumfries and Galloway. The successful contractor will provide effective Diligence and Debt Recovery Action for Council Tax and Non-Domestic Rates arrears, including; -Enforcement of Summary Warrants; -Serving Charges for Payment; -Debtor Tracing - place of residence and place of employment; -Debtor Profiling to assist with the recovery process; -Offer a variety of payment methods; and, -Provide Debt Management and Advice throughout the recovery process. The successful contractor will be expected to: - -Maximise the collection of sums due to the Council; -Facilitate a co-ordinated approach to those with multiple debts due to the Council; -Identify support and advice, where possible, throughout the recovery process; -Apply best practice in the operation of debt collection; and, -Ensure that their technical systems can fully integrate with the Civica - Open Revenues system used by the Council for Council Tax and Non-Domestic Rates.. Please be aware: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The initial contract period will be 3 year with the option for the council to extend for a further 12 month.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368088 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Oct 2019 |
| Submission deadline | 27 Jun 2019 |
| Future notice date | Not specified |
| Award date | 2 Oct 2019 |
| Contract period | 1 Oct 2019 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LANARKSHIRE COUNCIL |
| Locality | MOTHERWELL |
| Post town | Motherwell |
| Postcode | ML1 1AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Motherwell South East and Ravenscraig |
| Westminster constituency | Motherwell, Wishaw and Carluke |
| Delivery location | TLM84 North Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GEORGE WALKER & CO. T/A WALKER LOVE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 4 Oct 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368088
- 23 May 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY355182

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY355182
  Debt Recovery & Diligence Services for Local Taxation - North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368088
  Debt Recovery & Diligence Services for Local Taxation - North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.

## Notice URLs

- http://
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.northlanarkshire.gov.uk
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000582849

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000582849. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000582849.json.