---
title: "The Provision of Direct Support Services for Adult and Young Carers"
ocid: "ocds-r6ebe6-0000583842"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000583842"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000583842.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000583842.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "DUMFRIES AND GALLOWAY COUNCIL"
published: "2020-04-20"
---

# The Provision of Direct Support Services for Adult and Young Carers

Buyer: DUMFRIES AND GALLOWAY COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000583842

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## Summary

Dumfries and Galloway Council is undertaking a public procurement for "The Provision of Direct Support Services for Adult and Young Carers" within the services industry category. The procurement is currently in the Award stage, having finalised contracts for various support services including information, advice, and counselling for carers. Key dates include the original tender submission deadline of 17th February 2020. The contract has multiple lots, aiming to deliver comprehensive support to both adult and young carers in the Dumfries and Galloway region. The total contract value is approximately £1,300,000, signed on 1st April 2020.

This tender presents significant opportunities for businesses that specialise in care support services, mental health support, or counselling. Small and medium-sized enterprises (SMEs) and larger organisations with expertise in providing tailored services for carers and the necessary infrastructure to operate in the Dumfries and Galloway area would be well-suited to engage. The extensive nature of the services required opens avenues for collaboration with other providers, thereby enabling businesses to build capacity and enhance their service offerings in the caregiving sector.

## Notice

Adult Carers will have access to a range of preventative approaches & supports that enable them to achieve & maintain optimum wellbeing, and be fully supported to continue in their caring role. Including: -Preparation of Adult Carer Support Plans -Information/advice including awareness raising of local/national Carers issues -Individual/group support to Carers -A range of short breaks -Promotion of adult Carer involvement in providing views and feedback including direct representation for example. participation in local forums, social media Young Carers will have access to a range of preventative approaches & supports that enable them to achieve & maintain optimum wellbeing, and be fully supported to continue in their caring role. Include: -Preparation of Young Carer Statements -Information/advice including awareness raising of local/national Carers issues -Individual/group support to Young Carers -A range of short breaks -Promotion of Young Carer involvement in providing views and feedback

### Lot Information

Information, Advice and Support for Carers and Young Carers

Lot 1 of the contract aims to provide a full range of preventative approaches and support that enables Carers of call ages in Dumfries and Galloway to achieve and maintain optimum wellbeing and be fully supported to continue their caring role. Key elements shall include the promotion and provision of: - Information and advice services in line with the prevailing legislation and Scottish Government guidance for the Carers (Scotland) Act 2016. This will include the development of regular promotion and communication of key messages to Carers and co-ordination of Carers Week with all relevant services. - Consistent information and advice is to be accessible for all Carers regardless of location, age, gender, disability, sexual orientation, ethnic origin, faith/religion or social background within the Dumfries and Galloway region. - Assist Carers to access and understand information relevant to them and make appropriate choices or decisions which enables fuller control of their lives / independence. - Offer additional information, advice and support face-to-face, video call, telephone, website / social media. This could be on a one-to-one or as part of a group. - Information on short break opportunities. - Services should be available to ensure that carer needs are met at key points of transitions. - Provide training opportunities to support and enhance the caring role. - Promotion and support to ensure Carer representation and engagement at national and local levels, developing links with other service providers, professionals and relevant support organisations. - Supporting Carers to complete Young Carers Statements as part of the process with Dumfries and Galloway Council and reviewing where necessary. Supporting carers to complete Adult Carer Support Plans and reviewing these where required.

Renewal: This contract is for an initial 3 year period with the option to extend for two 12 month periods at the sole descretion of the Council.

Information, Advice and Support for Parent Carers of Children under 18

Lot 2 of the contract aims to support Carers who are caring for children and young people under the age of 18. This is by offering a range of preventative approaches and support that enables Carers to achieve and maintain optimum wellbeing and be fully supported to continue their caring role. Key elements shall include the promotion and provision of: - Consistent information and advice is to be accessible for all Carers regardless of location, age, gender, disability, sexual orientation, ethnic origin, faith/religion or social background within the Dumfries and Galloway region. - Assist Carers to access and understand information relevant to them and make appropriate choices or decisions which enables fuller control of their lives / independence. - Offer additional information, advice and support face-to-face, video call, telephone, website / social media. This could be on a one-to-one or as part of a group. - Information on short break opportunities. - Services should be available to ensure that Carer needs are met at key points of transitions. - Provide training opportunities to support and enhance the caring role. -Promotion and support to ensure Carer representation and engagement at national and local levels, developing links with other service providers, professionals and relevant support organisations. - Supporting Carers to complete Adult Carer Support Plans and reviewing these where required.

Renewal: There is an option extension of two 12 month periods at the sole descretion of The Council.

Information, Advice and Support for Carers of People Living with Mental Ill Health

Lot 3 of the contract aims to support Carers who are caring for someone with mental ill health. This is by offering a range of preventative approaches and support that enables Carers to achieve and maintain optimum wellbeing and be fully supported to continue their caring role. Key elements shall include the promotion and provision of: - Consistent information and advice is to be accessible for all Carers regardless of location, age, gender, disability, sexual orientation, ethnic origin, faith/religion or social background within the Dumfries and Galloway region. - Assist Carers to access and understand information relevant to them and make appropriate choices or decisions which enables fuller control of their lives / independence. - Offer additional information, advice and support face-to-face, video call, telephone, website / social media. This could be on a one-to-one or as part of a group. - Information on short break opportunities. - Services should be available to ensure that Carer needs are met at key points of transitions. - Provide training opportunities to support and enhance the caring role. - Promotion and support to ensure Carer representation and engagement at national and local levels, developing links with other service providers, professionals and relevant support organisations. - Supporting Carers to complete Adult Carer Support Plans and reviewing these where required.

Renewal: An optional extension of two 12 month periods at the sole descretion of The Council.

Information, Advice and Support for Carers of People Living with Dementia

Lot 4 of the contract aims to support Carers who are caring for someone living with dementia This is by offering a range of preventative approaches and support that enables Carers to achieve and maintain optimum wellbeing and be fully supported to continue their caring role. Key elements shall include the promotion and provision of: - Consistent information and advice is to be accessible for all Carers regardless of location, age, gender, disability, sexual orientation, ethnic origin, faith/religion or social background within the Dumfries and Galloway region. - Assist Carers to access and understand information relevant to them and make appropriate choices or decisions which enables fuller control of their lives / independence. - Offer additional information, advice and support face-to-face, video call, telephone, website / social media. This could be on a one-to-one or as part of a group. - Information on short break opportunities. - Services should be available to ensure that Carer needs are met at key points of transitions. - Provide training opportunities to support and enhance the caring role. - Promotion and support to ensure Carer representation and engagement at national and local levels, developing links with other service providers, professionals and relevant support organisations. - Supporting Carers to complete Adult Carer Support Plans and reviewing these where required.

Renewal: Optional extension of two 12 month periods at the sole descretion of The Council.

Counselling for Carers

Lot 5 is for a counselling service would be available to support Carers to improve their health and wellbeing. This service would be available for Carers who require counselling due to psychological impact of their caring role which can include the end of a caring role or bereavement. This service would include - provision of Counselling Services for Carers at any stage in the caring journey regardless of location, age, gender, disability, sexual orientation, ethnic origin, faith/religion, or social background within Dumfries and Galloway who have been referred by a Carer Organisation or the Statutory Partners. - work in partnership with local and national third sector, independent and statutory organisations, to avoid duplication of support and services and maximise resources available to Carers - deliver counselling sessions by phone, video link, online chat sessions, in a group or as an individual face to face - provision of self-help information and advice to Carers - develop and maintain appropriate information management systems which can provide relevant census data and other information as requested.

Renewal: The option to extend for two 12 month periods will be at the sole descretion of The Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR385639 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2020 |
| Submission deadline | 17 Feb 2020 |
| Future notice date | 1 Oct 2019 |
| Award date | 1 Apr 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,826,979 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUMFRIES AND GALLOWAY COUNCIL |
| Locality | DUMFRIES |
| Post town | Dumfries and Galloway |
| Postcode | DG1 2HP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM92 Dumfries and Galloway |
| Local authority | Dumfries and Galloway |
| Electoral ward | Nith |
| Westminster constituency | Dumfries and Galloway |
| Delivery location | TLM92 Dumfries and Galloway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | ALZHEIMER SCOTLAND; DUMFRIES AND GALLOWAY CARERS CENTRE; QUARRIERS; RELATIONSHIPS SCOTLAND DUMFRIES AND GALLOWAY; SUPPORT IN MIND SCOTLAND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 Apr 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR385639
- 20 Jan 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377876
- 14 May 2019 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354310

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN377876&idx=1
  21st January 2020 - Invitation to Tender Documents
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY354310&idx=1
  16th May 2019 - Broad Service Description
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354310
  The Provision of Direct Support Services for Adult and Young Carers - Adult Carers will have access to a range of preventative approaches & supports that enable them to achieve & maintain optimum wellbeing, and be fully supported to continue in their caring role. Including: -Preparation of Adult Carer Support Plans -Information/advice including awareness raising of local/national Carers issues -Individual/group support to Carers -A range of short breaks -Promotion of adult Carer involvement in providing views and feedback including direct representation for example. participation in local forums, social media Young Carers will have access to a range of preventative approaches & supports that enable them to achieve & maintain optimum wellbeing, and be fully supported to continue in their caring role. Include: -Preparation of Young Carer Statements -Information/advice including awareness raising of local/national Carers issues -Individual/group support to Young Carers -A range of short breaks -Promotion of Young Carer involvement in providing views and feedback
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377876
  The Provision of Direct Support Services for Adult and Young Carers - Adult Carers will have access to a range of preventative approaches & supports that enable them to achieve & maintain optimum wellbeing, and be fully supported to continue in their caring role. Including: -Preparation of Adult Carer Support Plans -Information/advice including awareness raising of local/national Carers issues -Individual/group support to Carers -A range of short breaks -Promotion of adult Carer involvement in providing views and feedback including direct representation for example. participation in local forums, social media Young Carers will have access to a range of preventative approaches & supports that enable them to achieve & maintain optimum wellbeing, and be fully supported to continue in their caring role. Include: -Preparation of Young Carer Statements -Information/advice including awareness raising of local/national Carers issues -Individual/group support to Young Carers -A range of short breaks -Promotion of Young Carer involvement in providing views and feedback
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR385639
  The Provision of Direct Support Services for Adult and Young Carers - Adult Carers will have access to a range of preventative approaches & supports that enable them to achieve & maintain optimum wellbeing, and be fully supported to continue in their caring role. Including: -Preparation of Adult Carer Support Plans -Information/advice including awareness raising of local/national Carers issues -Individual/group support to Carers -A range of short breaks -Promotion of adult Carer involvement in providing views and feedback including direct representation for example. participation in local forums, social media Young Carers will have access to a range of preventative approaches & supports that enable them to achieve & maintain optimum wellbeing, and be fully supported to continue in their caring role. Include: -Preparation of Young Carer Statements -Information/advice including awareness raising of local/national Carers issues -Individual/group support to Young Carers -A range of short breaks -Promotion of Young Carer involvement in providing views and feedback

## Notice URLs

- http://
- http://www.dumgal.gov.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000583842

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000583842. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000583842.json.