---
title: "Electronic Payments and Associated Services"
ocid: "ocds-r6ebe6-0000588509"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000588509"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000588509.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000588509.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)"
published: "2019-06-24"
---

# Electronic Payments and Associated Services

Buyer: PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)  
Current stage: Tender  
OCID: ocds-r6ebe6-0000588509

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## Summary

The public procurement process involves Procurement for Housing Ltd (t/a PfH Scotland), which is based in Edinburgh, UK. The tender is titled "Electronic Payments and Associated Services" and falls under the general public services industry category. Currently in the open tender stage, the submission deadline is set for 24th July 2019 at 12:00 UTC. The procurement will utilise an open procedure, allowing for electronic submissions, with a total value of £60,000,000 across multiple lots, aimed at providing electronic payment services and debt management solutions for PfH Members.

This opportunity can significantly benefit businesses specialising in electronic payment systems, debt management solutions, and related technologies. Companies with a proven track record in providing similar services and solutions are well-suited to participate, particularly those able to demonstrate market expertise and a robust data security framework. The competitive framework allows for multiple suppliers, creating pathways for growth in the sector by enabling new entrants as well as established firms to collaborate with local authorities and social housing providers across the UK.

## Notice

The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.

### Lot Information

Multiple Network Managed Services

The Multiple Network Managed Service Organisations (Suppliers) are expected to capture and consolidate payments from Clients/Tenants through its supply chain of multiple established payment network providers and other payment solution providers, subsequently transferring consolidated funds and reconciled management information by electronic means to the PfH Member. In addition, it is a requirement that the Organisations (Suppliers) can supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of PfH Members to their Clients/Tenants. It is PfH's intention to award a place on Lot 1 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.

Single Network Managed Services

By definition, the Single Network Solution Organisation (Supplier) is expected to consolidate payments from Clients/Tenants and reconcile management information from only one network solution (e.g. either Post Office, PayPoint or similar network provider) from which the payments were made, subsequently transferring consolidated funds and reconciled management information to the PfH member.It is PfH's intention to award a place on Lot 2 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.

Debt Strategy Services

Lot 3 will enable PfH Members to access software and services in order to support their debt management strategies, improve the collection rate of payments and promote efficiency within the debt recovery departments of PfH Members. The solution will entail stakeholder engagement, the provision of a technological solution to better manage the approach to debt collection and associated advice and support services.It is PfH's intention to award a place on Lot 3 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and the ability to supply a solution that will afford positive and tangible outcomes for PfH Members, in the proactive management of their debt collection processes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358120 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2019 |
| Submission deadline | 24 Jul 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000,000 |
| Lots value | £60,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND) |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH7 4NS |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith Walk |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 66 - Financial and insurance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 22455000 - ID cards
- 30160000 - Magnetic cards
- 30162000 - Smart cards
- 30197645 - Card for printing
- 30199200 - Envelopes, letter cards and plain postcards
- 30237131 - Electronic cards
- 48100000 - Industry specific software package
- 48217000 - Transaction-processing software package
- 48460000 - Analytical, scientific, mathematical or forecasting software package
- 48482000 - Business intelligence software package
- 64216110 - Electronic data exchange services
- 66150000 - Financial markets administration services
- 66151000 - Financial market operational services
- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 66171000 - Financial consultancy services
- 66172000 - Financial transaction processing and clearing-house services
- 79211200 - Compilation of financial statements services
- 79340000 - Advertising and marketing services

## Release History

- 24 Jun 2019 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358120

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358120
  Electronic Payments and Associated Services - The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.

## Notice URLs

- http://procurementforhousing.co.uk/permissible-users/
- http://www.mytenders.co.uk
- http://www.pfhscotland.co.uk
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000588509
- https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213001
- https://www.mytenders.co.uk/sitehelp/help_guides.aspx
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=588509

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000588509. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000588509.json.
