---
title: "Telephony Services"
ocid: "ocds-r6ebe6-0000588649"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000588649"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000588649.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000588649.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "NATIONAL LIBRARY OF SCOTLAND"
published: "2019-06-24"
---

# Telephony Services

Buyer: NATIONAL LIBRARY OF SCOTLAND  
Current stage: Planning  
OCID: ocds-r6ebe6-0000588649

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000588649)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000588649.json)

## Summary

The National Library of Scotland is planning a procurement process for Telephony Services, aimed at modernising its existing telephony systems. This contract, identified under the main procurement category of services, is set to address issues related to the library’s current Siemens ISDX and Mitel VOIP systems that support its locations in Edinburgh and Glasgow. A Request for Information (RFI) will be made available on 27th June 2019 to gather insights for developing a robust procurement strategy. The anticipated future notice date for this procurement is set for 2nd September 2019.

This tender presents an opportunity for businesses specialising in telecommunications and IT services to engage with a significant public sector client. Enterprises offering telephony solutions, particularly those adept at integrating and managing VoIP systems, would find this opportunity aligns well with their capabilities. As the National Library seeks to consolidate its telephony platforms, firms that can demonstrate experience in modern telecommunications infrastructure and service support will be well-positioned to compete effectively for this contract.

## Notice

The National Library of Scotland has a requirement to place a contract for the provision of Telephony Services.

### Lot Information

Lot 1

The National Library of Scotland (NLS) is about to commence a procurement exercise for the provision of Telephony Services. The library have identified areas where your views would be appreciated and such views may be taken into consideration in developing the Procurement Strategy for the new Telephony Services arrangements. NLS currently operates 2 telephony systems, one a Siemens ISDX and the other a Mitel VOIP system. There are approximately 400 desk phones between the two systems about 15% of which are part of the Mitel system. The two systems are connected to allow internal calls and routing of calls. These two systems support 4 sites (3 in Edinburgh and 1 in Glasgow). Due to the age of the ISDX system and the cost of maintaining these two systems it has been decided to replace the systems with a single platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358569 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2019 |
| Submission deadline | Not specified |
| Future notice date | 2 Sep 2019 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL LIBRARY OF SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1EW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32429000 - Telephone network equipment

## Release History

- 24 Jun 2019 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358569

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN358569&idx=1
  27th June 2019 - Telephony Services RFI
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358569
  Telephony Services - The National Library of Scotland has a requirement to place a contract for the provision of Telephony Services.

## Notice URLs

- http://
- http://www.nls.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000588649
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=588649

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000588649. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000588649.json.