---
title: "Internal Knowledge Management Tool for Scotland's Social Security Agency"
ocid: "ocds-r6ebe6-0000591748"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000591748"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000591748.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000591748.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "SCOTTISH GOVERNMENT"
published: "2019-07-19"
---

# Internal Knowledge Management Tool for Scotland's Social Security Agency

Buyer: SCOTTISH GOVERNMENT  
Current stage: Planning  
OCID: ocds-r6ebe6-0000591748

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000591748)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000591748.json)

## Summary

The Scottish Government is initiating a procurement process for an "Internal Knowledge Management Tool" intended for Scotland’s Social Security Agency. This process is currently in the planning stage, with the aim to gather information from potential suppliers. Interested parties should note that responses to the Request for Information (RFI) must be submitted by 12 noon on 2nd August 2019, following questions to be raised by 12 noon on 31st July 2019. The procurement is classified under the services category and will target suppliers located in the UK, particularly in the Glasgow region.

This opportunity presents a significant growth potential for businesses specialising in knowledge management solutions, software development, or IT services. Companies with expertise in creating effective information management systems or tools capable of supporting public sector queries will be particularly well-suited to compete. Engagement with the Scottish Government could lead to lasting partnerships and a potential avenue for future contracts within the public sector.

## Notice

Social Security Scotland is seeking a knowledge management tool which can store and surface content to staff, allowing them to efficiently and effectively answer a broad range of customer queries. This will be the single source of truth and first point of contact for all guidance documents within the Agency.

### Lot Information

Lot 1

The purpose of this Request For Information (RFI) is to seek information from the market for an Internal Knowledge Management Tool for Scotland's Social Security (SSS) Agency.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL360958 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jul 2019 |
| Submission deadline | Not specified |
| Future notice date | 30 Oct 2019 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8LU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48300000 - Document creation, drawing, imaging, scheduling and productivity software package
- 48332000 - Scheduling software package
- 48450000 - Time accounting or human resources software package
- 48517000 - IT software package

## Release History

- 19 Jul 2019 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL360958

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360958&idx=1
  22nd July 2019 - Internal Knowledge Management - Request for Information
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL360958
  Internal Knowledge Management Tool for Scotland's Social Security Agency - Social Security Scotland is seeking a knowledge management tool which can store and surface content to staff, allowing them to efficiently and effectively answer a broad range of customer queries. This will be the single source of truth and first point of contact for all guidance documents within the Agency.

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000591748
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=591748

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000591748. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000591748.json.