---
title: "Mobile Device Repair Services"
ocid: "ocds-r6ebe6-0000594422"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000594422"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000594422.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000594422.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2022-04-07"
---

# Mobile Device Repair Services

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000594422

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## Summary

The Scottish Police Authority is conducting an open procurement process for the Mobile Device Repair Services contract, aimed at supporting the rollout of the 'National Mobile Working' solution to approximately 10,000 Police Officers in Glasgow. The contract, with an estimated value of £499,000, is currently in the active tender stage, with a submission deadline set for 19 September 2019. Interested bidders should be aware that the duration of the contract will be three years, with potential extensions available, depending on the Authority's discretion.

This tender presents a significant opportunity for businesses specialising in mobile device repair services, particularly those capable of catering to the specific needs of public sector agencies. Companies that excel in quality control, have robust insurance coverage, and can demonstrate experience with similar projects will be well-positioned to compete for this contract. Furthermore, businesses focusing on sustainability and community benefits will align well with the Authority's commitment to responsible procurement practices.

## Notice

The Scottish Police Authority (known as the "the Authority") has a requirement for a new contract for the provision of a Mobile Device Repair Service. The Authority is required to tender this opportunity to appoint a suitably experienced and competent Contractor. The Authority is in the process of rolling out a 'National Mobile Working' solution to 10,000 Police Officers across Scotland. Phase two of the contract if taken up will see the solution rolled out to a further 7000 Police Officers. This solution will see the roll out of 10,000 and a potential further 7000 Samsung Galaxy Note 9 mobile devices by March 2020. Furthermore Police Scotland is in the process of refreshing the corporate mobile device estate and is rolling out 1800 devices, namely a mixture Samsung Galaxy Note 8 and Samsung A5 devices. Given the significant investment in these devices the Authority requires a contract in place for the repair of devices on an 'as and when required' basis.

### Lot Information

Lot 1

The Scottish Police Authority (known as the "the Authority") has a requirement for a new contract for the provision of a Mobile Device Repair Service. The Authority is required to tender this opportunity to appoint a suitably experienced and competent Contractor. The Authority is in the process of rolling out a 'National Mobile Working' solution to 10,000 Police Officers across Scotland. Phase two of the contract if taken up will see the solution rolled out to a further 7000 Police Officers. This solution will see the roll out of 10,000 and a potential further 7000 Samsung Galaxy Note 9 mobile devices by March 2020. Furthermore Police Scotland is in the process of refreshing the corporate mobile device estate and is rolling out 1800 devices, namely a mixture Samsung Galaxy Note 8 and Samsung A5 devices. Given the significant investment in these devices the Authority requires a contract in place for the repair of devices on an 'as and when required' basis. The duration of the Contract will be for three (3) years with the option to extend the Contract for a further two(2) periods of up to twelve (12) months at the sole discretion of the Authority. The total estimate Contract spend over the duration of the Contract (including any extension periods) is 499,000.00 GBP. Please note that the stated value is an estimate only. There is no guarantee that the Authority will spend the indicative value stated above. The Authority shall not be bound to order the quantities referred to within the Pricing Schedule contained within the Commercial Envelope, accept or pay for any goods and/or services other than those actually ordered.

Renewal: This contract may be renewed in 3 years from the contract start date OR 4 or 5 years if the optional year extensions is activated.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR445761 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2022 |
| Submission deadline | 19 Sep 2019 |
| Future notice date | Not specified |
| Award date | 7 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £499,000 |
| Lots value | £499,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 1DZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

## Release History

- 7 Apr 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR445761
- 16 Aug 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG363488

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG363488
  Mobile Device Repair Services - The Scottish Police Authority (known as the "the Authority") has a requirement for a new contract for the provision of a Mobile Device Repair Service. The Authority is required to tender this opportunity to appoint a suitably experienced and competent Contractor. The Authority is in the process of rolling out a 'National Mobile Working' solution to 10,000 Police Officers across Scotland. Phase two of the contract if taken up will see the solution rolled out to a further 7000 Police Officers. This solution will see the roll out of 10,000 and a potential further 7000 Samsung Galaxy Note 9 mobile devices by March 2020. Furthermore Police Scotland is in the process of refreshing the corporate mobile device estate and is rolling out 1800 devices, namely a mixture Samsung Galaxy Note 8 and Samsung A5 devices. Given the significant investment in these devices the Authority requires a contract in place for the repair of devices on an 'as and when required' basis.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR445761
  Mobile Device Repair Services - The Scottish Police Authority (known as the "the Authority") has a requirement for a new contract for the provision of a Mobile Device Repair Service. The Authority is required to tender this opportunity to appoint a suitably experienced and competent Contractor. The Authority is in the process of rolling out a 'National Mobile Working' solution to 10,000 Police Officers across Scotland. Phase two of the contract if taken up will see the solution rolled out to a further 7000 Police Officers. This solution will see the roll out of 10,000 and a potential further 7000 Samsung Galaxy Note 9 mobile devices by March 2020. Furthermore Police Scotland is in the process of refreshing the corporate mobile device estate and is rolling out 1800 devices, namely a mixture Samsung Galaxy Note 8 and Samsung A5 devices. Given the significant investment in these devices the Authority requires a contract in place for the repair of devices on an 'as and when required' basis.

## Notice URLs

- http://
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000594422
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000594422. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000594422.json.