---
title: "Award of OWS Support, Maintenance and Licensing"
ocid: "ocds-r6ebe6-0000595025"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000595025"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000595025.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000595025.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "FOOD STANDARDS SCOTLAND (FSS)"
published: "2020-01-10"
---

# Award of OWS Support, Maintenance and Licensing

Buyer: FOOD STANDARDS SCOTLAND (FSS)  
Current stage: Award  
OCID: ocds-r6ebe6-0000595025

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000595025)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000595025.json)

## Summary

The procurement process for the "Award of OWS Support, Maintenance and Licensing" contract is managed by Food Standards Scotland (FSS). This contract, classified under IT services and encompassing support and maintenance, is located in Scotland. The tender period commenced on 1st November 2019 and concluded on 31st October 2021, focusing on a two-year service provision commencing from 1st August 2019. The award value is £170,000, and it is currently active with CivicaUK Ltd as the chosen supplier.

This tender offers significant opportunities for businesses specialising in IT services, particularly those engaged in software development, consulting, and support. Companies that excel in providing maintenance and support for database systems and workflow solutions would be particularly well-suited to compete for future tenders of similar nature. With an increasing demand for robust IT frameworks across public sector organisations, businesses can grow by positioning themselves as reliable providers in this competitive landscape.

## Notice

FSS requires to have a 2 year support, maintenance and licensing contract in place from 1st August 2019.ScopeMaintenance and support is required for all of the APP database and the functionality of the Operations Workflow System (and all its modules) and all Unity Live reporting processes and servers and interconnections. This includes the provision of a customer helpdesk and issues logging system.It does not include support for any reports which were not created by the original supplier Civica.It does not include any support provision for Scottish Government (FSS) provided hardware.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN376797 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jan 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Jan 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £170,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOOD STANDARDS SCOTLAND (FSS) |
| Additional buyers | CLACKMANNANSHIRE COUNCIL; FIFE COLLEGE; FIFE COUNCIL; FORESTRY AND LAND SCOTLAND; FORTH VALLEY COLLEGE; MORAY COUNCIL; NATIONAL GALLERIES OF SCOTLAND; NHS GRAMPIAN; NHS LOTHIAN; NORTH LANARKSHIRE COUNCIL; PERTH & KINROSS COUNCIL; SCOTTISH FIRE AND RESCUE SERVICE; SCOTTISH GOVERNMENT; SCOTTISH POLICE AUTHORITY; UNIVERSITY OF THE HIGHLANDS AND ISLANDS |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5SQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Torry/Ferryhill |
| Westminster constituency | Aberdeen South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 40 |
| Supplier names | AMD CONTRACT SERVICES; ANDREW DUNCAN; ASA RECRUITMENT; BROWNS BOOKS FOR STUDENTS; CASTLEVIEW PLANT; CIVICAUK; COEVAL; CONCEPT NORTHERN; D.N. MUNRO PLANT HIRE; DMFCA; EMERGENCY ONE (UK; EVERWARM; F A SWEENEY; FEEDS & STOVES; FUTURESCOT; GB BARRELS; GEORGE CASEY; GTR CONTRACTS; HARVEY NASH; HIGHLAND FENCING & BARRIER CONTRACTORS; ICONIC CONSULTING; IRED; J & E SHEPHERD; KERNEL CREATIVES T/A ALMOND; MPMH CONSTRUCTION; NISBETS CATERING EQUIPMENT; PORTAKABIN (SCOTTISH DIVISION; PULSE FITNESS; R A COX (GARAGE EQUIPMENT; RA DALTON; RMF HEALTH; SANSONE PROJECTS; SCOTT YOUNG AND SONS; SIBCAS; SOLWAY PLANT HIRE; TAYLOR MCKENZIE RESEARCH & MARKETING; TETRALOGICAL; VANGUARD (SCOTLAND; VENESKY BROWN; VIC YOUNG (SOUTH SHIELDS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Jan 2020 at 11:20 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN376797

## Notice URLs

- http://firescotland.gov.uk
- http://www.clacks.gov.uk/business/corporateprocurementprocess/
- http://www.fife.ac.uk
- http://www.fifedirect.org.uk
- http://www.forthvalley.ac.uk
- http://www.moray.gov.uk
- http://www.nationalgalleries.org
- http://www.nhslothian.scot.nhs.uk/
- http://www.northlanarkshire.gov.uk
- http://www.pkc.gov.uk
- http://www.scotland.gov.uk
- http://www.spa.police.uk
- http://www.uhi.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000595025. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000595025.json.
