---
title: "Employee Engagement IT System"
ocid: "ocds-r6ebe6-0000595944"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000595944"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000595944.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000595944.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2020-09-04"
---

# Employee Engagement IT System

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Award  
OCID: ocds-r6ebe6-0000595944

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000595944)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000595944.json)

## Summary

The procurement process for the "Employee Engagement IT System," conducted by The Common Services Agency (NHS National Services Scotland), is complete. This contract falls within the health services industry and was focused on providing hosting and ongoing support for software that the NHS holds a perpetual licence for, ensuring its usage across Scotland's NHS Bodies and Health and Social Care Partnerships. The procurement was initiated as a limited process without prior publication, as the incumbent supplier, Webropol OY, possesses the necessary intellectual property rights. The contract was valued at £1,050,000 and signed on 28th July 2020, with a minimum duration of seven years, allowing termination thereafter by notice of twelve months.

This tender offers significant growth opportunities for businesses specialising in IT services, particularly those that can provide software hosting and support tailored to the health sector. Companies capable of delivering high-quality, reliable solutions and possessing relevant expertise in managing health-related software would be well-suited to compete. The requirements underscore the importance of existing relationships with public bodies and the ability to offer continuity of service, which could present a competitive edge in future tender processes.

## Notice

The provision of hosting and ongoing support for software in which the contracting authority holds a perpetual licence and which is used to support the administration of Employee Engagement IT System throughout Scotland for NHS Bodies and Health and Social Care Partnerships.

### Lot Information

Lot 1

The provision of hosting and ongoing support for software in which the contracting authority holds a perpetual licence and which is used to support the administration of the Employee Engagement IT System throughout Scotland for NHS Bodies and Health and Social Care Partnerships. The proposed contract will provide continuity of service based upon the existing solution in which there has been significant prior investment, development of expertise within the user community and on which current operational processes rely. As a result there is no financially or administratively reasonable or viable alternative to the current system to meet the needs of the service during the minimum period of the proposed contract. The proposed contract will be for a minimum period of seven years and termination thereafter by notice of twelve months.

### Procurement Information

The contracting authority holds a perpetual licence to use the relevant software from the incumbent supplier. The incumbent supplier owns the intellectual property rights in the Software and is therefore the only economic operator who can supply the required support services. The proposed contract will provide continuity of service based upon the existing solution in which there has been significant prior investment, development of expertise within the user community and on which current operational processes rely. As a result there is no financially or administratively reasonable or viable alternative to the current system to meet the needs of the service during the minimum period of the proposed contract. The proposed contract will be for a minimum period of seven years and termination thereafter by notice of twelve months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394104 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Jul 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,050,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WEBROPOL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Sep 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394104
- 18 Jun 2020 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN388581

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN388581
  Employee Engagement IT System - The provision of hosting and ongoing support for software in which the contracting authority holds a perpetual licence and which is used to support the administration of Employee Engagement IT System throughout Scotland for NHS Bodies and Health and Social Care Partnerships.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394104
  Employee Engagement IT System - The provision of hosting and ongoing support for software in which the contracting authority holds a perpetual licence and which is used to support the administration of Employee Engagement IT System throughout Scotland for NHS Bodies and Health and Social Care Partnerships.

## Notice URLs

- http://
- http://www.nhsscotlandprocurement.scot.nhs.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000595944
- https://www.scotcourts.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000595944. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000595944.json.