---
title: "Alternative Distress Response"
ocid: "ocds-r6ebe6-0000597656"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000597656"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000597656.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000597656.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS GREATER GLASGOW AND CLYDE"
published: "2020-07-09"
---

# Alternative Distress Response

Buyer: NHS GREATER GLASGOW AND CLYDE  
Current stage: Award  
OCID: ocds-r6ebe6-0000597656

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000597656.json)

## Summary

NHS Greater Glasgow and Clyde is seeking a supplier to provide an Alternative Distress Response service as part of their Distress Response Framework. This tender is classified under the health industry and is based in Glasgow, UK. Currently in the Award stage, the service aims to support adults in emotional distress without the need for medical or psychiatric assessment. The announcement date was 9th July 2020, and the associated contract has a value of £1,014,000. Bidding for the tender opened with a total of six submissions, of which four were from SMEs.

This procurement presents significant growth opportunities for businesses specialising in mental health support services or community wellbeing initiatives. Companies with experience in providing compassion-driven support and intervention services will be particularly well-suited to compete for this contract. The service requires a capability to engage effectively with vulnerable individuals and ensure seamless coordination with emergency services. Given the emphasis on local outreach, businesses that demonstrate strong connections to the Glasgow community and a track record of responsive service delivery could have a competitive advantage.

## Notice

NHSGGC wishes to commission an Alternative Distress Response service that forms part of our overall Distress Response Framework. The Distress Response Framework describes the different levels of distress, where people in distress might seek help and what response/intervention they might expect.

### Lot Information

Lot 1

Currently people living in Glasgow City present in emotional distress across a range of locations and services. The level of distress and the service the person has presented to will determine what pathway is followed. It is important that people in distress receive a compassionate response and that the response meets their emotional needs at the time they require it; and they are supported until the distress has reduced in order that they can then contribute to any decision regarding their options for follow on care. The aim of this service is to support people who do not require medical or specialist psychiatric assessment through their period of distress and to signpost to appropriate services or escalate to appropriate services where required. Where appropriate staff will support the person to agree a safety plan and provide onward referral if required. The service will be available to all adults living in Glasgow City over the age of 18. Access to the service will be through a referral process by the following services: Urgent Care Resource Hub (once established) Police Scotland British Transport Police Scottish Ambulance Service NHS 24 NHS GG&C Emergency Departments within the Queen Elizabeth University Hospital and Glasgow Royal Infirmary.

Options: Additional funding may become available during the term of the contract. Additional funding is subject to availability and will be reviewed on an annual basis. Option A is to provide flexibility should additional funding become available and can only be secured by the successful supplier

Renewal: 2 x 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL390090 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jul 2020 |
| Submission deadline | 14 Nov 2019 |
| Future notice date | Not specified |
| Award date | 31 Jan 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,014,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GREATER GLASGOW AND CLYDE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 0SF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Dennistoun |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLASGOW ASSOCIATION FOR MENTAL HEALTH |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 75200000 - Provision of services to the community
- 85323000 - Community health services
- 98000000 - Other community, social and personal services

## Release History

- 9 Jul 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL390090
- 11 Oct 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368930

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368930
  Alternative Distress Response - NHSGGC wishes to commission an Alternative Distress Response service that forms part of our overall Distress Response Framework. The Distress Response Framework describes the different levels of distress, where people in distress might seek help and what response/intervention they might expect.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL390090
  Alternative Distress Response - NHSGGC wishes to commission an Alternative Distress Response service that forms part of our overall Distress Response Framework. The Distress Response Framework describes the different levels of distress, where people in distress might seek help and what response/intervention they might expect.

## Notice URLs

- http://
- http://www.nhsggc.org.uk/
- http://www.strath.ac.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000597656
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000597656. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000597656.json.