---
title: "Information and Advice Services"
ocid: "ocds-r6ebe6-0000598672"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000598672"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000598672.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000598672.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "ABERDEENSHIRE COUNCIL"
published: "2020-01-14"
---

# Information and Advice Services

Buyer: ABERDEENSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000598672

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## Summary

Aberdeenshire Council has launched a tender for "Information and Advice Services" aimed at providing free and confidential advice to residents across Aberdeenshire, focusing on issues related to debt, welfare benefits, tax credits, and housing. This tender is part of the services industry category and is currently at the award stage. The procurement process followed an open procedure, with key delivery locations including the Formartine, Garioch, Marr, Kincardine and Mearns, and Banff & Buchan areas. The deadline for submission was on 31 October 2019, with the contracts awarded in December 2019.

This tender presents substantial opportunities for growth, especially for small to medium-sized enterprises (SMEs) capable of delivering the required advice services under the established frameworks. Companies with expertise in providing social services, community support, or financial counselling would particularly benefit from competing for these contracts, especially those with the capability to meet accreditation standards as outlined by the Scottish Legal Aid Board. Successful bidders also have the potential for contract extensions of up to 24 months, further enhancing business prospects.

## Notice

The provision of an impartial, free and confidential advice service open to all residents across Aberdeenshire, which will primarily focus on advice relating to debt/money issues, welfare benefits, tax credits, and housing. The Provider shall provide Type I, Type II and Type III services to residents in Aberdeenshire (as defined by the Scottish National Standards for Information and Advice Providers Quality Assurance Framework (SNSIAP) 2009) and ensure compliance with relevant accreditation schemes as administered and introduced by the Scottish Legal Aid Board (SLAB).

### Lot Information

Information and Advice Service , central Aberdeenshire

Procurement of information and advice services. The Provider shall provide Type I, Type II and Type III services to residents in Aberdeenshire (as defined by the Scottish National Standards for Information and Advice Providers Quality Assurance Framework (SNSIAP) 2009) and ensure compliance with relevant accreditation schemes as administered and introduced by the Scottish Legal Aid Board (SLAB).. Criteria below: Technical - 60% Quality Criteria Weighting Provision of Services 30% The Contract has the option of up to 24 months extension period Implementation Plan 30% Business Continuity and Disaster Recovery 10% Contract Management and Management Information 10% Sustainability 10% Fair Working Practices 10% Price / Weighting: 40

Information and Advice Service , south Aberdeenshire

Procurement of information and advice services. The Provider shall provide Type I, Type II and Type III services to residents in Aberdeenshire (as defined by the Scottish National Standards for Information and Advice Providers Quality Assurance Framework (SNSIAP) 2009) and ensure compliance with relevant accreditation schemes as administered and introduced by the Scottish Legal Aid Board (SLAB).. Criteria below: Technical - 60% Quality Criteria Weighting Provision of Services 30% The Contract has the option of up to 24 months extension period Implementation Plan 30% Business Continuity and Disaster Recovery 10% Contract Management and Management Information 10% Sustainability 10% Fair Working Practices 10% Price / Weighting: 40

Information & Advice Service, North Aberdeenshire

Procurement of information and advice services. The Provider shall provide Type I, Type II and Type III services to residents in Aberdeenshire (as defined by the Scottish National Standards for Information and Advice Providers Quality Assurance Framework (SNSIAP) 2009) and ensure compliance with relevant accreditation schemes as administered and introduced by the Scottish Legal Aid Board (SLAB).. Criteria below: Technical - 60% Quality Criteria Weighting Provision of Services 30% The Contract has the option of up to 24 months extension period Implementation Plan 30% Business Continuity and Disaster Recovery 10% Contract Management and Management Information 10% Sustainability 10% Fair Working Practices 10% Price / Weighting: 40

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377374 |
| Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2020 |
| Submission deadline | 31 Oct 2019 |
| Future notice date | Not specified |
| Award date | 19 Dec 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,341,787 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ABERDEENSHIRE COUNCIL |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB16 5GB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Midstocket/Rosemount |
| Westminster constituency | Aberdeen North |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KINCARDINE AND MEARNS CAB |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 14 Jan 2020 at 00:00 - Award - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377374
- 24 Sep 2019 at 00:00 - Tender - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP367089

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=6
  25th September 2019 - ESPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=9
  25th September 2019 - ESPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=1
  25th September 2019 - Information on the tender process for Information and Advice Services
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=2
  25th September 2019 - Scope of services required
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=3
  25th September 2019 - Financial breakdown of costs
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=4
  25th September 2019 - Declaration
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=5
  25th September 2019 - Award questions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=7
  25th September 2019 - Appendix4 terms & conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP367089&idx=8
  25th September 2019 - Appendix 4a which outlines the contract and the change to terms and conditions for this contract.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP367089
  Information and Advice Services - The provision of an impartial, free and confidential advice service open to all residents across Aberdeenshire, which will primarily focus on advice relating to debt/money issues, welfare benefits, tax credits, and housing. The Provider shall provide Type I, Type II and Type III services to residents in Aberdeenshire (as defined by the Scottish National Standards for Information and Advice Providers Quality Assurance Framework (SNSIAP) 2009) and ensure compliance with relevant accreditation schemes as administered and introduced by the Scottish Legal Aid Board (SLAB).
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377374
  Information and Advice Services - The provision of an impartial, free and confidential advice service open to all residents across Aberdeenshire, which will primarily focus on advice relating to debt/money issues, welfare benefits, tax credits, and housing. The Provider shall provide Type I, Type II and Type III services to residents in Aberdeenshire (as defined by the Scottish National Standards for Information and Advice Providers Quality Assurance Framework (SNSIAP) 2009) and ensure compliance with relevant accreditation schemes as administered and introduced by the Scottish Legal Aid Board (SLAB).

## Notice URLs

- http://
- http://www.aberdeenshire.gov.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000598672

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000598672. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000598672.json.