---
title: "Servicing and Repair of Warden Call Equipment"
ocid: "ocds-r6ebe6-0000599642"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000599642"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000599642.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000599642.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "FIFE COUNCIL"
published: "2021-10-15"
---

# Servicing and Repair of Warden Call Equipment

Buyer: FIFE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000599642

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## Summary

The Fife Council has recently awarded a contract titled "Servicing and Repair of Warden Call Equipment", primarily pertaining to the services industry, with a contract value of £250,000. This project involves the annual servicing of warden call equipment across sheltered housing complexes throughout Fife, with an active contract period lasting until December 31, 2023, and an option for extensions. The procurement process followed an open method, allowing for broad participation, with significant dates marked on December 23, 2019, when the contract was signed.

This contract presents an excellent opportunity for businesses specialising in facilities management, emergency repair services, or those offering technical expertise in assistive devices, particularly companies familiar with Tynetec systems. With the emphasis on maintaining and servicing equipment at various priority levels, potential suppliers should demonstrate capability in rapid response and routine maintenance. The expected inclusion of spare parts provisioning also benefits suppliers capable of offering comprehensive service packages in the related sectors.

## Notice

This Contract is for the annual service of Warden call equipment situated within Sheltered Housing complexes throughout Fife, followed by repairs on a call-out "as and when required" basis, with 2 priority levels: Priority 1 - Emergency (require to inspect and make safe within 2hrs of call, and complete the repair within 24hours of call) Priority 2 - Routine (require to complete inspection and repair within 28 days) Priority 3 - Annual Service The systems currently in use are Tynetec NT, Tynetec XT, Tynetec Advent and Shorrock S/A. In addition to the annual service and call-outs, the successful tenderer must be able to provide and install approved spare parts.

### Lot Information

Lot 1

This Contract is for the annual service of Warden call equipment situated within Sheltered Housing complexes throughout Fife, followed by repairs on a call-out "as and when required" basis, with 2 priority levels: Priority 1 - Emergency (require to inspect and make safe within 2hrs of call, and complete the repair within 24hours of call) Priority 2 - Routine (require to complete inspection and repair within 28 days) Priority 3 - Annual Service The systems currently in use are Tynetec NT, Tynetec XT, Tynetec Advent and Shorrock S/A. In addition to the annual service and call-outs, the successful tenderer must be able to provide and install approved spare parts.

Renewal: The contract period is 3 years with the option of extending for a maximum of two periods of up to 12 months each.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT430668 |
| Notice type | OJEU - F20 - Modification Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2021 |
| Submission deadline | 25 Nov 2019 |
| Future notice date | Not specified |
| Award date | 23 Dec 2019 |
| Contract period | Not specified |
| Recurrence | 3 to 5 years depend on the use of the extensions. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | Not specified |
| Contracts value | £250,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIFE COUNCIL |
| Locality | GLENROTHES |
| Post town | Kirkcaldy |
| Postcode | KY7 5LT |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM01 Clackmannanshire and Fife |
| Local authority | Fife |
| Electoral ward | Glenrothes Central and Thornton |
| Westminster constituency | Glenrothes and Mid Fife |
| Delivery location | TLM72 Clackmannanshire and Fife |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | MCGILL FACILITIES MANAGEMENT; MCGILL SCOTLAND |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 15 Oct 2021 at 00:00 - AwardUpdate - OJEU - F20 - Modification Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT430668
- 24 Jan 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN378468
- 23 Oct 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT370044

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT370044
  Servicing and Repair of Warden Call Equipment - This Contract is for the annual service of Warden call equipment situated within Sheltered Housing complexes throughout Fife, followed by repairs on a call-out "as and when required" basis, with 2 priority levels: Priority 1 - Emergency (require to inspect and make safe within 2hrs of call, and complete the repair within 24hours of call) Priority 2 - Routine (require to complete inspection and repair within 28 days) Priority 3 - Annual Service The systems currently in use are Tynetec NT, Tynetec XT, Tynetec Advent and Shorrock S/A. In addition to the annual service and call-outs, the successful tenderer must be able to provide and install approved spare parts.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN378468
  Servicing and Repair of Warden Call Equipment - This Contract is for the annual service of Warden call equipment situated within Sheltered Housing complexes throughout Fife, followed by repairs on a call-out "as and when required" basis, with 2 priority levels: Priority 1 - Emergency (require to inspect and make safe within 2hrs of call, and complete the repair within 24hours of call) Priority 2 - Routine (require to complete inspection and repair within 28 days) Priority 3 - Annual Service The systems currently in use are Tynetec NT, Tynetec XT, Tynetec Advent and Shorrock S/A. In addition to the annual service and call-outs, the successful tenderer must be able to provide and install approved spare parts.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT430668
  Servicing and Repair of Warden Call Equipment

## Notice URLs

- http://
- http://www.fifedirect.org.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000599642
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000599642. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000599642.json.