---
title: "Provision of hosted environment and full supply, support and maintenance of social care system"
ocid: "ocds-r6ebe6-0000599745"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000599745"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000599745.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000599745.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "MIDLOTHIAN COUNCIL"
published: "2019-10-03"
---

# Provision of hosted environment and full supply, support and maintenance of social care system

Buyer: MIDLOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000599745

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000599745)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000599745.json)

## Summary

Midlothian Council is seeking to contract with Servelec Education LTD for the provision of a hosted environment and comprehensive support and maintenance of the Mosaic social care system. This procurement process falls under the services category and is currently at the award stage, having been signed on 2nd October 2019. The total contract value is £1,458,800, and the contracting authority is located at Midlothian House, Buccleuch Street, Dalkeith, EH22 1DN, UK. This procurement was conducted through a limited method, specifically an award procedure without prior publication of a call for competition, due to technical reasons where Servelec holds the Intellectual Property Rights to the Mosaic system.

This tender presents a significant opportunity for businesses specialising in social care system support and maintenance services, particularly those with experience in similar hosted environments. Companies with expertise in software solutions for local authorities or those familiar with social care management systems will find this tender particularly suitable for competition. Engaging with this contract could enable firms to demonstrate their capabilities in a critical public service sector and potentially lead to further contracts in the local government domain.

## Notice

This is a voluntary ex ante transparency (VEAT) notice. This notice is to indicate that Midlothian Council intends to contract with Servelec for the provision of hosted environment and fully supply, support and maintenance of social care system on that environment. Mosaic is the system for the management of social care within Midlothian.

### Lot Information

Lot 1

This is a voluntary ex ante transparency notice (VEAT) notice. Midlothian Council intends to contract with Servelec for the provision of hosted environment and full supply, support and maintenance of social care system. Mosaic is the system for the management of social care within Midlothian. This service is for a period of 5 years.

Options: With the option of two 1 year extensions.

### Procurement Information

Servelec hold the Intellectual Property Rights to Mosaic and are therefore the only company who can provide the support. Regulations 33(1)(b) permits the award of a contract where there is an absence of competition for technical reasons.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368067 |
| Notice type | OJEU - F15 - Voluntary Ex Ante Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2019 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Oct 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,458,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDLOTHIAN COUNCIL |
| Locality | DALKEITH |
| Post town | Edinburgh |
| Postcode | EH22 1DN |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM11 East Lothian and Midlothian |
| Local authority | Midlothian |
| Electoral ward | Dalkeith |
| Westminster constituency | Midlothian |
| Delivery location | TLM73 East Lothian and Midlothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVELEC EDUCATION |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Oct 2019 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368067

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368067
  Provision of hosted environment and full supply, support and maintenance of social care system - This is a voluntary ex ante transparency (VEAT) notice. This notice is to indicate that Midlothian Council intends to contract with Servelec for the provision of hosted environment and fully supply, support and maintenance of social care system on that environment. Mosaic is the system for the management of social care within Midlothian.

## Notice URLs

- http://
- http://www.midlothian.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000599745
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=599745

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000599745. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000599745.json.