---
title: "IT Service Upgrade and Support 2019 - 2024"
ocid: "ocds-r6ebe6-0000600590"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000600590"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000600590.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000600590.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "BERWICKSHIRE HOUSING ASSOCIATION LTD"
published: "2019-12-23"
---

# IT Service Upgrade and Support 2019 - 2024

Buyer: BERWICKSHIRE HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-r6ebe6-0000600590

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000600590)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000600590.json)

## Summary

Berwickshire Housing Association Ltd is overseeing a public procurement process for the "IT Service Upgrade and Support 2019 - 2024" contract located in Duns, Berwickshire. The procurement method is an open procedure, with a current procurement stage of Award following the completion of the tender process. The contract, valued at £300,000, was signed on 23rd December 2019, and the tender was originally published with a closing date for submissions on 11th November 2019. The project falls under the industry category of Housing and Community Amenities.

This procurement opportunity could stimulate business growth for IT service providers, especially those with experience in delivering support and upgrades within community housing sectors. Businesses offering collaborative IT solutions, with a focus on quality and competitive pricing, would be particularly well-placed to participate in future tenders. The project encourages electronic submissions and highlights the importance of community benefits, making it an attractive prospect for qualified suppliers in the market.

## Notice

IT Service Upgrade and Support

### Lot Information

Lot 1

Berwickshire Housing is seeking a collaborative, experienced IT service and support provider to work with us for the period of the contract.

Renewal: Option to extend for a further 2 x 1 year extensions to the contract to a maximum of 5 years. The extension of the contract will be entirely at the discretion of BHA. The contract is subject to re-appointment annually following the initial period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC376013 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2019 |
| Submission deadline | 11 Nov 2019 |
| Future notice date | Not specified |
| Award date | 23 Dec 2019 |
| Contract period | Not specified |
| Recurrence | At the end of the contract period |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BERWICKSHIRE HOUSING ASSOCIATION LTD |
| Locality | BERWICKSHIRE |
| Post town | Galashiels |
| Postcode | TD11 3AU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM91 Scottish Borders |
| Local authority | Scottish Borders |
| Electoral ward | Mid Berwickshire |
| Westminster constituency | Berwickshire, Roxburgh and Selkirk |
| Delivery location | TLM91 Scottish Borders |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TECNICA |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50312600 - Maintenance and repair of information technology equipment
- 50312610 - Maintenance of information technology equipment
- 50312620 - Repair of information technology equipment
- 72222300 - Information technology services

## Release History

- 23 Dec 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC376013
- 11 Oct 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368915

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT368915&idx=5
  1st November 2019 - spec of servers and anticipated requirements
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT368915&idx=4
  24th October 2019 - UK datacentres in which Commsworld have POP
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT368915&idx=3
  17th October 2019 - List of POP datacentres in Scotland.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT368915&idx=2
  16th October 2019 - There was a graphic missing from paragraph 2.1 in the pack document.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT368915&idx=1
  14th October 2019 - IT SERVICE UPGRADE AND SUPPORT TENDER PACK
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368915
  IT Service Upgrade and Support 2019 - 2024 - IT Service Upgrade and Support
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC376013
  IT Service Upgrade and Support 2019 - 2024 - IT Service Upgrade and Support

## Notice URLs

- http://
- http://www.berwickshirehousing.org.uk
- http://www.bhagroup.org.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000600590

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000600590. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000600590.json.
