--- title: "Provision of a Technology Enabled Care Call Handling Service" ocid: "ocds-r6ebe6-0000601827" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000601827" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000601827.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000601827.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "INVERCLYDE COUNCIL" published: "2020-05-28" --- # Provision of a Technology Enabled Care Call Handling Service Buyer: INVERCLYDE COUNCIL Current stage: Award OCID: ocds-r6ebe6-0000601827 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000601827) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000601827.json) ## Summary Inverclyde Council is seeking proposals for the "Provision of a Technology Enabled Care Call Handling Service" to enhance independent living for residents. This procurement falls under the services category and is located in Greenock, UK. It has recently completed the award stage, with the contract signed on 29 April 2020, and the overall value of the contract is £168,000. The procurement was conducted using an open procedure, which allows any qualified entity to apply, ensuring a fair and transparent selection process. This tender presents significant growth opportunities for businesses in the care services and technology sectors, particularly those with expertise in telecare solutions. Companies that are well-suited for competition should possess relevant certifications and a proven track record in delivering similar services, as criteria include experience with projects of comparable size and compliance with industry standards. Bidders must also demonstrate financial stability to meet the requirements set by Inverclyde Council, making this an appealing prospect for established firms and capable newcomers in the market. ## Notice Provision of a Technology Enabled Care Call Handling Service ### Lot Information Lot 1 Inverclyde Council require a Technology Enabled Care Call Handling Service to support more people to fulfil their right to live at home or within a homely setting and promote independent living, together we will maximise opportunities to provide stable, sustainable housing for all. Renewal: The Council may, at its sole discretion and subject always to satisfactory performance, during the first 24 months of the Contract Period, extend the Contract for a further two periods on a year by year basis from 1 May 2022 until 30 April 2023 (the Extended Period) and 1 May 2023 until 30 April 2024 (the Extended Period). ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY387217 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 28 May 2020 | | Submission deadline | 17 Feb 2020 | | Future notice date | Not specified | | Award date | 29 Apr 2020 | | Contract period | 1 May 2020 - 30 Apr 2022 | | Recurrence | If the extension options are not utilised this will be retendered in 2022. However, as the Council may extend the Contract for a further two periods on a year by year basis then it is possible that this Contract will not be retendered until 2023 or 2024. | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £168,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | INVERCLYDE COUNCIL | | Additional buyers | BIELD HOUSING & CARE | | Locality | GREENOCK | | Post town | Paisley | | Postcode | PA15 1LX | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Leith Walk | | Westminster constituency | Edinburgh North and Leith | | Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | BIELD HOUSING & CARE | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services - 85323000 - Community health services ## Release History - 28 May 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY387217 - 17 Jan 2020 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377600 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377600 Provision of a Technology Enabled Care Call Handling Service - Provision of a Technology Enabled Care Call Handling Service - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY387217 Provision of a Technology Enabled Care Call Handling Service - Provision of a Technology Enabled Care Call Handling Service ## Notice URLs - http:// - http://www.bield.co.uk - http://www.inverclyde.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000601827 - https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000601827. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000601827.json.