---
title: "Website Intercept Surveys & User Testing"
ocid: "ocds-r6ebe6-0000602418"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000602418"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000602418.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000602418.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "VISITSCOTLAND"
published: "2020-02-24"
---

# Website Intercept Surveys & User Testing

Buyer: VISITSCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000602418

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000602418)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000602418.json)

## Summary

The public procurement process is led by VisitScotland, which is seeking suppliers for a project titled "Website Intercept Surveys & User Testing". This initiative falls under the marketing and tourism industry category and is located in Edinburgh, UK. The procurement process is currently in the award stage, having previously been active as a tender. The deadline for submissions was on 15th November 2019, and the contracts worth £34,500 each were signed on 5th February 2020. The procurement method utilised for this process was an open procedure, allowing for broad competition.

This tender presents significant opportunities for businesses focused on user experience and website analytics. Companies specialising in software solutions for website intercept and user testing, especially those classified as small to medium enterprises (SMEs), are well-suited to compete for this contract. Engaging in this procurement may enhance their portfolio and allow them to build a relationship with a prominent public body in Scotland, potentially leading to future contracts in the marketing and tourism sector.

## Notice

VisitScotland is looking for website intercept software which will enable us to collect regular information from users of VS websites, and also for user testing software.

### Lot Information

USER TESTING

The VisitScotland UX team regularly undertake remote user testing on VisitScotland's websites and has appointed a supplier of user testing software

WEBSITE SURVEY SOFTWARE AND REPORTING

VisitScotland has appointed a supplier of website intercept software which will enable us to collect regular information from users of its websites

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB381634 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Feb 2020 |
| Submission deadline | 15 Nov 2019 |
| Future notice date | Not specified |
| Award date | 5 Feb 2020 |
| Contract period | Not specified |
| Recurrence | 36 months |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £34,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VISITSCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6JH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERZOOM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48100000 - Industry specific software package
- 72222300 - Information technology services

## Release History

- 24 Feb 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB381634
- 28 Oct 2019 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT370281

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT370281&idx=6
  28th October 2019 - T&Cs
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT370281&idx=4
  28th October 2019 - Pricing & Invoicing
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT370281&idx=5
  28th October 2019 - GDPR
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT370281&idx=3
  28th October 2019 - ESPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT370281&idx=2
  28th October 2019 - SoR
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT370281&idx=1
  28th October 2019 - ITT
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT370281
  Website Intercept Surveys & User Testing - VisitScotland is looking for website intercept software which will enable us to collect regular information from users of VS websites, and also for user testing software.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB381634
  Website Intercept Surveys & User Testing - VisitScotland is looking for website intercept software which will enable us to collect regular information from users of VS websites, and also for user testing software.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- http://www.visitscotland.org
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000602418

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000602418. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000602418.json.
