--- title: "Case Management Software" ocid: "ocds-r6ebe6-0000604335" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000604335" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000604335.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000604335.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "SCOTTISH LEGAL AID BOARD" published: "2020-02-24" --- # Case Management Software Buyer: SCOTTISH LEGAL AID BOARD Current stage: Award OCID: ocds-r6ebe6-0000604335 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000604335) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000604335.json) ## Summary The Scottish Legal Aid Board is seeking to procure a single platform Case Management System (CMS) to enhance its operations, specifically targeting its three direct service business areas: the Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO), and Solicitors Contact Line (SCL). This procurement, labelled as "Case Management Software", is currently in the active tender stage, with a closing deadline for submissions set for 16th December 2019. The procurement method used is an open procedure, and the total estimated value of this contract is £400,000, located in Edinburgh, UK. This tender provides an excellent opportunity for software firms specialising in legal and case management solutions. Companies that can demonstrate innovative approaches to digital public service delivery, as well as those proficient in creating versatile software platforms, would be well-positioned to compete. With an emphasis on a digital first approach aligning with the Scottish Government's service standards, businesses focusing on integration and user-friendly interfaces may particularly benefit from this procurement opportunity. ## Notice The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities. ### Lot Information Lot 1 The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities. Renewal: Option to extend for a further 3 year period ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB381806 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Feb 2020 | | Submission deadline | 16 Dec 2019 | | Future notice date | Not specified | | Award date | 24 Feb 2020 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £400,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Unsuccessful | | Lots status | Unsuccessful | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH LEGAL AID BOARD | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH12 5HE | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | City Centre | | Westminster constituency | Edinburgh West | | Delivery location | TLM75 City of Edinburgh | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 48170000 - Compliance software package - 48200000 - Networking, Internet and intranet software package - 48210000 - Networking software package - 48211000 - Platform interconnectivity software package - 48213000 - Operating system enhancement software package - 48217000 - Transaction-processing software package - 48219000 - Miscellaneous networking software package - 48223000 - Electronic mail software package - 48311000 - Document management software package - 48330000 - Scheduling and productivity software package - 48333000 - Contact management software package - 48400000 - Business transaction and personal business software package - 48422000 - Software package suites - 48731000 - File security software package - 72268000 - Software supply services ## Release History - 24 Feb 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB381806 - 13 Nov 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV372180 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV372180&idx=8 15th November 2019 - CMS - Procurement Schedule of Requirements - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV372180&idx=1 15th November 2019 - BACS Form - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV372180&idx=2 15th November 2019 - CERTIFICATE OF BONA FIDE TENDER - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV372180&idx=3 15th November 2019 - Company Details Form v2 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV372180&idx=4 15th November 2019 - FORM OF TENDER - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV372180&idx=5 15th November 2019 - GDPR Questionnaire(1) - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV372180&idx=6 15th November 2019 - Pricing Schedule - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV372180&idx=7 15th November 2019 - SGCT2-2018 GDPR(2) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV372180 Case Management Software - The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB381806 Case Management Software - The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities. ## Notice URLs - http:// - http://www.publiccontractsscotland.gov.uk - http://www.slab.org.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000604335 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000604335. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000604335.json.