---
title: "Provision of Online Payments, Cashless Catering, Kitchen Management and Nutritional Systems"
ocid: "ocds-r6ebe6-0000607203"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000607203"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000607203.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000607203.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTLAND EXCEL"
published: "2021-11-10"
---

# Provision of Online Payments, Cashless Catering, Kitchen Management and Nutritional Systems

Buyer: SCOTLAND EXCEL  
Current stage: Award  
OCID: ocds-r6ebe6-0000607203

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## Summary

The procurement process is facilitated by Scotland Excel, a central purchasing body located in Paisley, with the title "Provision of Online Payments, Cashless Catering, Kitchen Management and Nutritional Systems." This initiative is classified under the services category and aims to serve various councils across Scotland, focusing on the education sector. The procurement method used is open procedure, with the tender period concluding on 15 July 2021. The awarded contracts are set to deliver cloud-based systems for online payments and cashless catering, among others, to support schools and associated hospitality services.

This contract presents significant opportunities for businesses specialising in software systems, especially those offering integrated cloud solutions for kitchen management and payment processing. Companies experienced in providing IT infrastructure, maintenance, and support for educational institutions would particularly benefit. Suppliers, especially small and medium-sized enterprises (SMEs), are encouraged to participate across the four distinct lots, enhancing their prospects of securing substantial contracts with local councils in Scotland.

## Notice

As part of an existing renewal framework for the provision of replacing, upgrading or new installs to their existing Online School Payment and Cashless Catering solutions, together with introducing Kitchen Management Systems & Nutritional Systems to be available to all 32 councils in Scotland and Scotland Excel Associate Members. The systems will be extended for use across all secondary, primary, nursery and support needs schools within Scotland, in addition to a number of hospitality locations and outside catering units (including pop-ups) that may be included if the solution permits. The Council are seeking contract(s) for the provision of three inter-related, cloud-based systems (including supply, installation, licences and training) and will consider suppliers who can offer all elements (or a combination thereof) but will also consider separate providers. The requirement has been split into 4 Lots as follows; Lot 1 - Cashless Catering system (including meal ordering functionality) with full upgrades, annual maintenance and support (including software and minimum hardware) Lot 2 - Online Payments system Lot 3 - Kitchen Management Software with full upgrades, annual maintenance and support (including software and minimum hardware) Lot 4 - Nutritional analysis systems with full upgrades, annual maintenance and support (including software and minimum hardware.

### Lot Information

Cashless Catering Services and Equipment

The service under this lot will include but not be limited to an integrated solution suitable for use in all required locations; nurseries, primary and secondary schools, hospitality locations and outside catering units (including pop-ups). This requirement also includes -Meal ordering functionality with full upgrades, annual maintenance and support (including software and minimum hardware). -Equipment is also required. Items may include the following but are not limited to: Hardware such as Touch screen EPOS, Revaluation terminals and software, installation, maintenance and support (such as call centres, remote, onsite), updates, patches and replacement parts. The solution also requires the ability to integrate with existing systems used by a participating Council or Associate Member, SEEMiS and including but not limited to newly awarded Online Payment and Kitchen Management & Nutritional Systems.

Kitchen or Canteen management systems

The services required under this lot will include but not be limited to; - Cloud-based software that meets the information management needs of nurseries, primary and secondary school kitchens, hospitality locations and outside catering units (including pop-ups). - Modular application that will allow gradual roll out of functionality in line with a participating Council or Associate Members timeline and appetite. - Systemisation of the current Hazard Analysis Critical Control Points log. - Provision of an innovative solution to record temperatures of equipment and food seamlessly, along with details of who took the temperatures. - Software and minimum hardware for advanced reporting, nutritional analysis, menu planning, inventory and kitchen management. - Provision of various interface capabilities and capability of storing/transmitting all the relevant information with central offices, with full management, backup and archive functions. Provision of full upgrades, annual maintenance and support. The solution also requires the ability to integrate with existing systems used by a participating Council or Associate Member, SEEMiS and including but not limited to newly awarded Online Payment and Cashless Catering Systems.

Online School Payments

The requirement under this lot will include but not be limited to: -The supply of software systems allowing the ability for a participating Council or Associate Member to take online payments for education services from any internet connected device -Ability for parents / guardians to go online and pay for child's school meal, trip, and other non-meal purchases -The ability for payments to be accepted from PayPoint terminals and / or similar (should a parent have no access to the internet). -Integrate with existing systems used by a participating Council or Associate Member; SEEMIS and including but not limited to newly awarded Cashless Catering and Kitchen Management & Nutritional systems

Nutritional Analysis Systems

The services required under this lot will include but not be limited to; - Cloud-based software that meets the information management needs of nurseries, primary and secondary school kitchens, hospitality locations and outside catering units (including pop-ups). - Modular application that will allow gradual roll out of functionality in line with a participating Council or Associate Members timeline and appetite. - Software and minimum hardware for advanced reporting, nutritional analysis and menu planning. - Provision of various interface capabilities and capability of storing/transmitting all the relevant information with central offices, with full management, backup and archive functions. Provision of full upgrades, annual maintenance and support. The solution also requires the ability to integrate with existing systems used by a participating Council or Associate Member, SEEMiS and including but not limited to newly awarded Online Payment, Cashless Catering Systems and Kitchen Management Systems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV432627 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Nov 2021 |
| Submission deadline | 15 Jul 2021 |
| Future notice date | 27 Apr 2020 |
| Award date | 29 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | £4,000,000 |
| Awards value | Not specified |
| Contracts value | £4,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTLAND EXCEL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1AR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | CASH REGISTERS BUCCLEUGH; CIVICA; NUTRITICS; PARENTPAY; PEBBLE |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30142200 - Cash registers
- 48000000 - Software package and information systems
- 48110000 - Point of sale (POS) software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Nov 2021 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV432627
- 17 Jun 2021 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN418619
- 26 Feb 2020 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB382109

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB382109
  Online Payments, Cashless Catering & Kitchen Management systems - The Prior Information Notice (PIN) is for a proposed renewal framework for the supply, installation and services for online school payments, cashless catering and kitchen management systems available to all 32 councils in Scotland and Scotland Excel Associate Members. Provision of a solution to facilitate online school payments. Potential to include software provision and licensing; integration with existing software and other related systems; ongoing support and maintenance and user training. In addition, the scope also includes provision of compatible cashless catering systems or integration of existing cashless catering systems, in addition to kitchen management system for such items as but not limited to meal ordering, nutritional information and ingredient ordering.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN418619
  Provision of Online Payments, Cashless Catering, Kitchen Management and Nutritional Systems - As part of an existing renewal framework for the provision of replacing, upgrading or new installs to their existing Online School Payment and Cashless Catering solutions, together with introducing Kitchen Management Systems & Nutritional Systems to be available to all 32 councils in Scotland and Scotland Excel Associate Members. The systems will be extended for use across all secondary, primary, nursery and support needs schools within Scotland, in addition to a number of hospitality locations and outside catering units (including pop-ups) that may be included if the solution permits. The Council are seeking contract(s) for the provision of three inter-related, cloud-based systems (including supply, installation, licences and training) and will consider suppliers who can offer all elements (or a combination thereof) but will also consider separate providers. The requirement has been split into 4 Lots as follows; Lot 1 - Cashless Catering system (including meal ordering functionality) with full upgrades, annual maintenance and support (including software and minimum hardware) Lot 2 - Online Payments system Lot 3 - Kitchen Management Software with full upgrades, annual maintenance and support (including software and minimum hardware) Lot 4 - Nutritional analysis systems with full upgrades, annual maintenance and support (including software and minimum hardware.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV432627
  Provision of Online Payments, Cashless Catering, Kitchen Management and Nutritional Systems - As part of an existing renewal framework for the provision of replacing, upgrading or new installs to their existing Online School Payment and Cashless Catering solutions, together with introducing Kitchen Management Systems & Nutritional Systems to be available to all 32 councils in Scotland and Scotland Excel Associate Members. The systems will be extended for use across all secondary, primary, nursery and support needs schools within Scotland, in addition to a number of hospitality locations and outside catering units (including pop-ups) that may be included if the solution permits. The Council are seeking contract(s) for the provision of three inter-related, cloud-based systems (including supply, installation, licences and training) and will consider suppliers who can offer all elements (or a combination thereof) but will also consider separate providers. The requirement has been split into 4 Lots as follows; Lot 1 - Cashless Catering system (including meal ordering functionality) with full upgrades, annual maintenance and support (including software and minimum hardware) Lot 2 - Online Payments system Lot 3 - Kitchen Management Software with full upgrades, annual maintenance and support (including software and minimum hardware) Lot 4 - Nutritional analysis systems with full upgrades, annual maintenance and support (including software and minimum hardware.

## Notice URLs

- http://
- http://www.scotland-excel.org.uk
- http://www.scotland-excel.org.uk/home/Aboutus/Ourmembers/Associate-members.aspx
- http://www.scotland-excel.org.uk/home/aboutus/Ourmembers/Local-authorities.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000607203
- https://cyberassessment.gov.scot
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000607203. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000607203.json.