---
title: "Replacement Service Desk"
ocid: "ocds-r6ebe6-0000607585"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000607585"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000607585.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000607585.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "STIRLING COUNCIL"
published: "2019-12-11"
---

# Replacement Service Desk

Buyer: STIRLING COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000607585

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000607585)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000607585.json)

## Summary

Stirling Council has successfully procured a new service desk application titled "Replacement Service Desk," aimed at enhancing their ICT Department's operations. This contract was awarded through an open procurement process and falls under the goods category. The procurement has been completed, with the contract signed on 10th December 2019, for a total value of £67,595. The project is classified within the general public services sector and is located in Stirling, UK.

This opportunity could lead to significant business growth for firms specialising in ICT solutions, particularly those offering service desk applications and related software. Businesses of varying sizes, especially large-scale suppliers like Softcat Ltd, will find competitive advantages through participation in such tenders. Engaging with local authorities like Stirling Council can pave the way for future contracts within the public sector, enhancing visibility and credibility in the market.

## Notice

The ICT Department have procured a new service desk application to replace the existing one.

### Lot Information

Lot 1

The ICT Department have procured a new service desk application to replace the existing one via the Scottish Government Software Value Added Reseller Framework.. Price only as quality determined by the Framework Owner

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC374602 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2019 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Dec 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £67,595 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STIRLING COUNCIL |
| Locality | STIRLING |
| Post town | Falkirk and Stirling |
| Postcode | FK8 2ET |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Stirling |
| Electoral ward | Stirling West |
| Westminster constituency | Stirling and Strathallan |
| Delivery location | TLM77 Perth and Kinross, and Stirling |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Dec 2019 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC374602

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC374602
  Replacement Service Desk - The ICT Department have procured a new service desk application to replace the existing one.

## Notice URLs

- http://
- http://www.stirling.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000607585

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000607585. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000607585.json.