---
title: "Annual Support & Maintenance Licence"
ocid: "ocds-r6ebe6-0000608004"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000608004"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000608004.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000608004.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2019-12-13"
---

# Annual Support & Maintenance Licence

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Award  
OCID: ocds-r6ebe6-0000608004

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000608004)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000608004.json)

## Summary

The Common Services Agency, known as NHS National Services Scotland (NSS), has completed the procurement process for the Annual Support & Maintenance Licence for the JDA Dispatcher Warehouse Management System. This contract, valued at £100,234.92, falls under the services category within the health industry. The tender was initiated under an open procedure and has reached the award stage, with the contract signed on 4th December 2019. The main delivery location for this service is the National Distribution Centre in Larkhall, UK.

This tender presents an opportunity for businesses specialising in software support and maintenance services, particularly those with experience in warehouse management systems. Companies that can provide extended support and are familiar with NHS-related contracts could greatly benefit from this contract. Given that there was only a single bid from JDA Software for this contract, there may exist potential for new entrants in the market to secure similar opportunities in future procurements within the healthcare sector.

## Notice

Annual Support & Maintenance Licence for JDA Dispatcher Warehouse Management System - Standard & Extended

### Lot Information

Lot 1

Annual Support & Maintenance Licence for JDA Dispatcher Warehouse Management System - Standard & Extended As part of the NHS NSS National Procurement Logistics service offering, National Procurement must pay for annual support and maintenance licence for JDA Dispatcher Warehouse Management System. As the version National Procurement uses is currently no longer supported by JDA under their normal support service, we have agreed an extended support licence on a 'break and fix' basis until we have upgraded to latest version of software. We have agreed: Standard Support for 92 Users Standard Support for Additional 10 Users Extended Support for 101 Users

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375038 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2019 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Dec 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,234 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JDA SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Dec 2019 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375038

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375038
  Annual Support & Maintenance Licence - Annual Support & Maintenance Licence for JDA Dispatcher Warehouse Management System - Standard & Extended

## Notice URLs

- http://
- http://www.nhsscotlandprocurement.scot.nhs.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000608004

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000608004. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000608004.json.