--- title: "Case 488208 BSL Based Video Relay Service" ocid: "ocds-r6ebe6-0000610615" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000610615" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000610615.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000610615.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "SCOTTISH GOVERNMENT" published: "2020-03-25" --- # Case 488208 BSL Based Video Relay Service Buyer: SCOTTISH GOVERNMENT Current stage: Award OCID: ocds-r6ebe6-0000610615 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000610615) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000610615.json) ## Summary The Scottish Government is procuring a contract titled "Case 488208 BSL Based Video Relay Service," aimed at providing a fully managed online Video Relay Interpreting Service for British Sign Language (BSL) users. This procurement falls under the services industry category and is located in Scotland. Currently in the Tender stage, the submission deadline for proposals is set for 31 March 2020, with the contract's commencement period spanning from 1 July 2020 to 30 June 2022, including an optional 24-month extension. The procurement process follows an open method, specifically an open procedure, where all eligible suppliers are invited to submit their bids. This tender presents significant opportunities for businesses specialising in interpreting and communication services, particularly those registered with the Scottish Association of Sign Language Interpreters or the National Register of Communication Professionals working with Deaf and Deafblind People. Companies that can demonstrate experience in delivering similar services and meet the selection criteria, which includes financial and insurance requirements, would be well positioned to compete for this contract. Engaging in this tender could not only enhance service offerings to a critical demographic but also contribute to positively impacting the community by enabling better communication access for Deaf individuals across public and private sectors. ## Notice Case 488208 BSL Based Video Relay Service for the period 1 July 2020 to 30 June 2022 with the option to extend for a period of 24 months arranged on an annual basis ### Lot Information Lot 1 The Scottish Government's Directorate for Community Health and Social Care, Social Care Support Division requires a suitably qualified and experienced contractor to provide a fully managed online Video Relay Interpreting Service (VRS). The purpose of the service (called "contactSCOTLAND-BSL") is to enable Scottish Deaf and Deafblind British Sign Language (BSL) users to access and interact with public sector bodies, third sector services, the private sector and family and friends (hereafter referred to as services, family and friends). The contactSCOTLAND-BSL service will offer Scotland's 6,500 BSL users the means to communicate, in real-time, with services, family and friends via video-call and a BSL/English interpreter. The BSL user contacts the service through a mobile device such as a smartphone or tablet or desktop computer and signs via the camera to the online BSL/English interpreter, who in turn calls (telephones) the services or family or friends and relays the call between the two.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Renewal: Extension up to 24 months arranged annually ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR384344 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Mar 2020 | | Submission deadline | 31 Mar 2020 | | Future notice date | Not specified | | Award date | 25 Mar 2020 | | Contract period | 1 Jul 2020 - 30 Jun 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,600,000 | | Lots value | £1,600,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH GOVERNMENT | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G2 8EA | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Anderston/City/Yorkhill | | Westminster constituency | Glasgow North | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79540000 - Interpretation services ## Release History - 25 Mar 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR384344 - 25 Feb 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB382089 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB382089 Case 488208 BSL Based Video Relay Service - Case 488208 BSL Based Video Relay Service for the period 1 July 2020 to 30 June 2022 with the option to extend for a period of 24 months arranged on an annual basis - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR384344 Case 488208 BSL Based Video Relay Service - Case 488208 BSL Based Video Relay Service for the period 1 July 2020 to 30 June 2022 with the option to extend for a period of 24 months arranged on an annual basis ## Notice URLs - http:// - http://www.scotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000610615 - https://www.publictendersscotland.publiccontractsscotland.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000610615. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000610615.json.