---
title: "Remote Health Monitoring and Communications Solution"
ocid: "ocds-r6ebe6-0000616225"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000616225"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000616225.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000616225.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2021-12-23"
---

# Remote Health Monitoring and Communications Solution

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Award  
OCID: ocds-r6ebe6-0000616225

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## Summary

The procurement process is led by The Common Services Agency (commonly known as NHS National Services Scotland), located in Edinburgh. They are seeking a multi-channel Remote Health Monitoring and Communications Solution, with a total contract value of £2,000,000. This tender, classified under health services, is in the award stage as of December 23, 2021, after a competitive procedure with negotiation. The successful supplier, Inhealthcare Limited, will provide services for a five-year period, starting from November 16, 2021, and could potentially be extended based on performance and funding availability.

This contract presents a significant opportunity for businesses, particularly those in the health technology sector, to expand their operations in the public healthcare domain. Companies specialising in remote health monitoring solutions, digital health services, and related technology development are well-suited to compete. The NHS's commitment to innovation and improved care pathways creates a fertile ground for businesses that can deliver high-quality services while adhering to fair work practices and community benefit requirements.

## Notice

NSS wishes to procure a multi-channel remote health monitoring and communication solution capable of supporting the delivery of home and mobile health monitoring enhanced care pathways. It is envisaged that an existing solution will best meet the requirement, however solutions that need further development to meet requirements may also be of interest. For background information and context see: -- a National Model for Home and Mobile Health Monitoring. https://sctt.org.uk/wp-content/uploads/2017/05/A-National-Service-Model-for-HMHM-v1.1.pdf

### Lot Information

Lot 1

It is the intention of NSS to enter into a five-year contract (3 year plus 2 * 12 month options) pursuant to which a multi-channel remote health monitoring and communication solution is delivered as a managed service. The contract will deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978 as amended, Integration Joint Boards established pursuant to the Public Bodies (Joint Working)(Scotland) Act 2014 and any local authorities established pursuant to the Local Government etc. (Scotland) Act 1994.. Extension options subject to satisfactory performance of the supplier and is dependent on future funding being secured

Renewal: 2 x 12 months extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC436805 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2021 |
| Submission deadline | 31 Mar 2020 |
| Future notice date | Not specified |
| Award date | 16 Nov 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,000,000 |
| Lots value | £2,000,000 |
| Awards value | Not specified |
| Contracts value | £2,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INHEALTHCARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48180000 - Medical software package
- 48514000 - Remote access software package
- 48814000 - Medical information systems
- 48814400 - Clinical information system
- 72000000 - IT services: consulting, software development, Internet and support
- 72100000 - Hardware consultancy services
- 72200000 - Software programming and consultancy services
- 72212180 - Medical software development services
- 72250000 - System and support services
- 72260000 - Software-related services
- 72261000 - Software support services
- 72262000 - Software development services
- 72263000 - Software implementation services
- 72500000 - Computer-related services

## Release History

- 23 Dec 2021 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC436805
- 18 Mar 2020 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR384080
- 27 Feb 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR382245

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR382245&idx=1
  22nd April 2020 - Additional information regarding the project, requirements, etc.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR382245&idx=6
  22nd April 2020 - Changes to MDR requirements highlighted in blue.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR382245&idx=4
  18th March 2020 - List of clarification questions raised to date (12 Mar 2020).
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR382245&idx=5
  18th March 2020 - List of clarification questions raised to date (18 Mar 2020).
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR382245&idx=2
  2nd March 2020 - ESPD scoring document - summary of questions, weightings and scoring
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR382245&idx=3
  2nd March 2020 - ESPD document for completion and return
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR382245
  Remote Health Monitoring and Communications Solution - NSS wishes to procure a multi-channel remote health monitoring and communication solution capable of supporting the delivery of home and mobile health monitoring enhanced care pathways. It is envisaged that an existing solution will best meet the requirement, however solutions that need further development to meet requirements may also be of interest. For background information and context see: -- a National Model for Home and Mobile Health Monitoring. https://sctt.org.uk/wp-content/uploads/2017/05/A-National-Service-Model-for-HMHM-v1.1.pdf
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC436805
  Remote Health Monitoring and Communications Solution - NSS wishes to procure a multi-channel remote health monitoring and communication solution capable of supporting the delivery of home and mobile health monitoring enhanced care pathways. It is envisaged that an existing solution will best meet the requirement, however solutions that need further development to meet requirements may also be of interest. For background information and context see: -- a National Model for Home and Mobile Health Monitoring. https://sctt.org.uk/wp-content/uploads/2017/05/A-National-Service-Model-for-HMHM-v1.1.pdf

## Notice URLs

- http://
- http://www.nhsscotlandprocurement.scot.nhs.uk/
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000616225
- https://sctt.org.uk/wp-content/uploads/2017/05/A-National-Service-Model-for-HMHM-v1.1.pdf
- https://www.publiccontractsscotland.gov.uk/
- https://www.scotcourts.gov.uk/the-courts/court-locations/edinburgh-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000616225. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000616225.json.