---
title: "01542 Virtual Visits Families Contact Centre"
ocid: "ocds-r6ebe6-0000617076"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000617076"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000617076.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000617076.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH PRISON SERVICE"
published: "2020-06-12"
---

# 01542 Virtual Visits Families Contact Centre

Buyer: SCOTTISH PRISON SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000617076

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000617076)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000617076.json)

## Summary

The Scottish Prison Service, located in Edinburgh, is conducting an award process for the "01542 Virtual Visits Families Contact Centre" tender. This procurement is classified under the services category, specifically focusing on public order and safety. The project centres around the operation of two video link units in Aberdeen city centre, aimed at facilitating virtual visits for families of those under the care of the service. The procurement method employed is limited, meaning the contract, valued at £300,000, was awarded without a prior call for competition, with the contracting being finalised on 28th September 2018.

This opportunity is particularly relevant to businesses specialising in operational services for communication technologies, especially those with experience in supporting public organisations. Companies like Apex Scotland, which has already been awarded the contract, play a pivotal role in maintaining these essential connections between families and individuals in care. This ongoing project can create further avenues for growth for businesses capable of delivering similar technological solutions and operational support, ensuring they meet the needs of public sector clients in the realm of safety and communication.

## Notice

The SPS has an ongoing requirement for the operation of 2 video link units, located within Aberdeen city centre, used to maintain contact between families and those in our care, via virtual visits. The video link units are property of SPS.

### Lot Information

Lot 1

The SPS intends to undertake a direct award to Apex Scotland to continue the operation and facilitation of virtual visits between those in our care and their families. SPS intends to award a 1 year contract with the option to extend for a further year.

### Procurement Information

Award of a contract without prior publication of a call for competition in the Official Journal of the European Union.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN388186 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Sep 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH PRISON SERVICE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9HW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh West |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | APEX SCOTLAND |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services

### Codes

- 55120000 - Hotel meeting and conference services

## Release History

- 12 Jun 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN388186
- 17 Mar 2020 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR383988

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR383988
  01542 Virtual Visits Families Contact Centre - The SPS has an ongoing requirement for the operation of 2 video link units, located within Aberdeen city centre, used to maintain contact between families and those in our care, via virtual visits. The video link units are property of SPS.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN388186
  01542 Virtual Visits Families Contact Centre - The SPS has an ongoing requirement for the operation of 2 video link units, located within Aberdeen city centre, used to maintain contact between families and those in our care, via virtual visits. The video link units are property of SPS.

## Notice URLs

- http://
- http://www.sps.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000617076

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000617076. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000617076.json.
