---
title: "Award of Call Confirm Live Support and Maintenance Contract Renewal"
ocid: "ocds-r6ebe6-0000618938"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000618938"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000618938.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000618938.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "COMHAIRLE NAN EILEAN SIAR"
published: "2021-02-15"
---

# Award of Call Confirm Live Support and Maintenance Contract Renewal

Buyer: COMHAIRLE NAN EILEAN SIAR  
Current stage: Award  
OCID: ocds-r6ebe6-0000618938

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000618938.json)

## Summary

Comhairle nan Eilean Siar is seeking to renew its Call Confirm Live Support and Maintenance Contract, which covers an industry-specific software package for homecare monitoring and scheduling. The procurement process is currently at the Award stage, with a contract value of £175,860. The tender period spanned from 1 April 2020 to 31 March 2023, and the contract was signed on 31 March 2020. This opportunity is situated in Scotland, specifically under the jurisdiction of the Scottish Government.

This tender represents a substantial opportunity for businesses that specialise in software solutions, particularly those focused on healthcare monitoring systems and support services. Companies capable of providing maintenance contracts or technical support for similar software platforms are well-suited to compete for this contract. The experience with frameworks such as ESPO will also enhance competitiveness in this procurement process.

## Notice

Please provide a quote for a 3 year support and maintenance contract for Call Confirm Live Homecare Monitoring and Scheduling system as per the ESPO framework guidance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB406770 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Feb 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Feb 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £175,860 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMHAIRLE NAN EILEAN SIAR |
| Additional buyers | ACCOUNTANT IN BANKRUPTCY; ARGYLL COMMUNITY HOUSING ASSOCIATION LIMITED; DUMFRIES AND GALLOWAY COUNCIL; EAST LOTHIAN COUNCIL; FORESTRY AND LAND SCOTLAND; NATIONAL LIBRARY OF SCOTLAND; NEW COLLEGE LANARKSHIRE; NHS LANARKSHIRE; NORTH LANARKSHIRE COUNCIL; PERTH & KINROSS COUNCIL; SCOTTISH FIRE AND RESCUE SERVICE; SCOTTISH GOVERNMENT; SCOTTISH POLICE AUTHORITY; SCOTTISH QUALIFICATIONS AUTHORITY; SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE) |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 7GB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Argyll and Bute |
| Electoral ward | Mid Argyll |
| Westminster constituency | Argyll, Bute and South Lochaber |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 37 |
| Supplier names | A M PHILLIP TRUCKTECH; AIRSTREAM VENTILATION SOLUTIONS; ALLSPORTS CONSTRUCTION & MAINTENANCE; AMD CONTRACT SERVICES; ASA RECRUITMENT (QUICK QUOTES; AURORA TRANSPORT; BOREAL FORESTRY; BSL INTERIORS; C AND A INTERIORS; CAPTURE ALL; CASTLEVIEW PLANT; CODECLAN; DMFCA; HARVEY NASH; HAS TECHNOLOGY; HIGHAND TRAFFIC MANAGEMENT; IMPACT FUNDING PARTNERS; IVOR KNOX CONSULTING; JOHN GILBERT ARCHITECTS; KINGDOM SERVICES GROUP; KPMG; LORETTO CARE; LORIEN RESOURCING; MORRIS & SPOTTISWOOD; NICOLA ASKHAM; NITH VALLEY CONSTRUCTION; OLM SCOTLAND; PITNEY BOWES; REPUBLIC OF MEDIA; RF BROWN CONTAINERS; ROSS MACARTHUR CONTRACTORS; SUPPORT IN MIND SCOTLAND; THE GOOD BOX CO LABS LTD T/A GOODBOX; THE ROCK TRUST; VENESKY BROWN; VENESKY-BROWN RECRUITMENT; WILSONS AUCTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 15 Feb 2021 at 16:14 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB406770

## Notice URLs

- http://firescotland.gov.uk
- http://https://forestryandland.gov.scot
- http://https://www.cne-siar.gov.uk
- http://www.acha.co.uk
- http://www.aib.gov.uk
- http://www.careinspectorate.gov.scot
- http://www.dumgal.gov.uk
- http://www.eastlothian.gov.uk
- http://www.nclanarkshire.ac.uk
- http://www.nhslanarkshire.org.uk
- http://www.nls.uk
- http://www.northlanarkshire.gov.uk
- http://www.pkc.gov.uk
- http://www.scotland.gov.uk
- http://www.spa.police.uk
- http://www.sqa.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000618938. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000618938.json.