---
title: "RoS - Salesforce Service Cloud CRM"
ocid: "ocds-r6ebe6-0000620260"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000620260"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000620260.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000620260.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "REGISTERS OF SCOTLAND"
published: "2020-04-21"
---

# RoS - Salesforce Service Cloud CRM

Buyer: REGISTERS OF SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000620260

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000620260)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000620260.json)

## Summary

The procurement process titled "RoS - Salesforce Service Cloud CRM" was conducted by the Registers of Scotland, located at Meadowbank House, 153 London Road, Edinburgh, EH8 7AU. This tender falls under the services category and was executed via an open procedure. The resulting contract, valued at £50,559.60, has been awarded to Salesforce and is currently active. The status of this procurement is complete, with the award date being April 8, 2017.

This tender creates opportunities for businesses specialising in customer relationship management (CRM) services, particularly those with expertise in Salesforce solutions. The contract may be of particular interest to large-scale suppliers with the capability to deliver comprehensive CRM services within the UK. Companies looking to expand their offerings in the public sector should consider engaging with the Registers of Scotland and similar organisations seeking innovative CRM solutions.

## Notice

Salesforce Service Cloud CRM

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR385454 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Apr 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £50,559 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REGISTERS OF SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 7AU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Craigentinny/Duddingston |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SALESFORCE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Apr 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR385454

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR385454
  RoS - Salesforce Service Cloud CRM - Salesforce Service Cloud CRM

## Notice URLs

- http://
- http://www.ros.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000620260

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000620260. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000620260.json.