---
title: "Licensing, Support and Maintenance of Servitor"
ocid: "ocds-r6ebe6-0000621665"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000621665"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000621665.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000621665.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "RENFREWSHIRE COUNCIL"
published: "2020-05-18"
---

# Licensing, Support and Maintenance of Servitor

Buyer: RENFREWSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000621665

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000621665.json)

## Summary

Renfrewshire Council has recently awarded a contract, titled "Licensing, Support and Maintenance of Servitor", for the support and maintenance of Civica’s Servitor management system utilised in property repairs. The procurement process was conducted through an open procedure and the contract was signed on 18th May 2020, with a total value of £55,188. This initiative falls under the services category and is part of Renfrewshire’s efforts to enhance its property services, impacting tenants and commercial properties within the Paisley area, postcode PA1 1JB.

This tender presents significant opportunities for businesses in the technology and property management sectors, particularly those specialising in management systems and support services. Small and medium-sized enterprises (SMEs) with expertise in this domain would be well-positioned to compete, especially those demonstrating innovative solutions that cater to the unique needs of local authorities such as Renfrewshire Council. Engaging in similar contracts can facilitate business growth by establishing long-term partnerships and expanding service offerings to public sector clients.

## Notice

Renfrewshire Council require a contract for the support and maintenance of Civica's Servitor management system for property repairs. Civica Servitor management system allows the Property Services department to raise repair orders for both Renfrewshire Council tenants and commercial properties.

### Lot Information

Lot 1

A negotiated procedure was conducted in accordance with the Public Contract Scotland Regulations 2016. Circumstances in which a contract can be awarded without competition: 6.- (1) A contracting authority may award a public contract without seeking offers in relation to the proposed contract (b) where the works, supplies or services can be supplied only by a particular economic operator for any of the following reason (ii) competition is absent for technical reasons

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY386764 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 May 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £55,188 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RENFREWSHIRE COUNCIL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1JB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72212100 - Industry specific software development services
- 72212170 - Compliance software development services
- 72212218 - License management software development services
- 72212331 - Project management software development services

## Release History

- 18 May 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY386764

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY386764
  Licensing, Support and Maintenance of Servitor - Renfrewshire Council require a contract for the support and maintenance of Civica's Servitor management system for property repairs. Civica Servitor management system allows the Property Services department to raise repair orders for both Renfrewshire Council tenants and commercial properties.

## Notice URLs

- http://
- http://www.renfrewshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000621665

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000621665. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000621665.json.