---
title: "Customer Reporting of Roads and Infrastructure Defects Works Ordering Solution with Mobile Capability"
ocid: "ocds-r6ebe6-0000622777"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000622777"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000622777.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000622777.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "DUMFRIES AND GALLOWAY COUNCIL"
published: "2020-06-05"
---

# Customer Reporting of Roads and Infrastructure Defects Works Ordering Solution with Mobile Capability

Buyer: DUMFRIES AND GALLOWAY COUNCIL  
Current stage: Planning  
OCID: ocds-r6ebe6-0000622777

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000622777)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000622777.json)

## Summary

Dumfries and Galloway Council is initiating a tender for a "Customer Reporting of Roads and Infrastructure Defects Works Ordering Solution with Mobile Capability" to enhance the management of roads and infrastructure works. This project is currently in the planning stage, with key dates indicating the future notice will be published by 31 July 2020. The contract will focus on delivering services across Dumfries and Galloway, with the primary aim of streamlining existing systems to improve service efficiency. Interested parties can access further details through the associated planned procurement notice and briefing document.

This tender presents significant opportunities for businesses specialising in software development, infrastructure management solutions, and mobile applications. Companies offering integrated management systems that can consolidate multiple functions into a single platform will find themselves well-positioned to compete for this contract. The expected multi-year contract following the development stage offers a potentially lucrative prospect for businesses capable of delivering innovative and efficient solutions to municipal needs.

## Notice

Dumfries and Galloway council, are looking for a system to manage roads and infrastructure works and is to streamline the number of systems/integrations it has in place. We currently have nine systems/integrations working together to allow an end to end process for the customer.

### Lot Information

Lot 1

Dumfries and Galloway Council are looking to award a contract for a system that will help in the capture of Customer Reporting of Roads and Infrastructure Defects with a Works Ordering Solution with Mobile Capability. There will be the development stage and then a multi year contract following that. Please see the attached briefing document for more information

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN387719 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2020 |
| Submission deadline | Not specified |
| Future notice date | 31 Jul 2020 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUMFRIES AND GALLOWAY COUNCIL |
| Locality | DUMFRIES |
| Post town | Dumfries and Galloway |
| Postcode | DG1 2HP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM92 Dumfries and Galloway |
| Local authority | Dumfries and Galloway |
| Electoral ward | Nith |
| Westminster constituency | Dumfries and Galloway |
| Delivery location | TLM92 Dumfries and Galloway |

## CPV Codes

### Divisions

- 45 - Construction work
- 50 - Repair and maintenance services
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 45233141 - Road-maintenance works
- 50230000 - Repair, maintenance and associated services related to roads and other equipment
- 71631480 - Road-inspection services

## Release History

- 5 Jun 2020 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN387719

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN387719&idx=1
  8th June 2020 - This briefing document will give a more detailed view of what is requried
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN387719
  Customer Reporting of Roads and Infrastructure Defects Works Ordering Solution with Mobile Capability - Dumfries and Galloway council, are looking for a system to manage roads and infrastructure works and is to streamline the number of systems/integrations it has in place. We currently have nine systems/integrations working together to allow an end to end process for the customer.

## Notice URLs

- http://
- http://www.dumgal.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000622777
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=622777

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000622777. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000622777.json.