--- title: "CivTech 5 Challenge 6 - Increasing Digital Public Services Use Through Digital Inclusion" ocid: "ocds-r6ebe6-0000624636" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000624636" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000624636.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000624636.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "SCOTTISH GOVERNMENT" published: "2023-07-18" --- # CivTech 5 Challenge 6 - Increasing Digital Public Services Use Through Digital Inclusion Buyer: SCOTTISH GOVERNMENT Current stage: Award OCID: ocds-r6ebe6-0000624636 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000624636) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000624636.json) ## Summary The Scottish Government has launched the tender "CivTech 5 Challenge 6 - Increasing Digital Public Services Use Through Digital Inclusion". This initiative aims to drive up the use of digital public services among digitally excluded groups. It involves reaching out to thousands of individuals in Scotland, providing them with devices, data, and training to access online services. The tender, in the services category, is in the open procurement stage with a tender period ending on 3rd August 2020. This opportunity is ideal for businesses interested in digital inclusion and tech innovation. Companies specialising in digital services, devices, and training can compete in the open procedure. The tender creates a chance to develop solutions for public sector problems in partnership with the Scottish Government. Interested parties must ensure timely electronic submission before the bid opening on 3rd August 2020 to seize this business growth opportunity. ## Notice How can technology help government drive up the use of digital public services amongst groups that have traditionally been digitally excluded? The Connecting Scotland programme is an ambitious initiative addressing the issue of digital exclusion, and in 2020-21 will be reaching thousands of previously digitally excluded people, providing them with a device, data and training to become active online. This has many economic and social benefits, both for individuals and the nation. One is increased access to digital public services - for example applying for benefits, video based GP consultations, and looking for information about training. Many of our users will be unaware of the digital public services they can access, be unfamiliar with using devices, and may have concerns or anxieties about even trying them out. So as well as providing devices and data, the programme focuses on overcoming these issues. Going forward, we would like to extend the reach of the programme to everyone who is excluded - currently around 1 in 8 people in Scotland has low to no digital skills, and around 300,000 households have no access to the internet at home. But this will require investment, and for that we need robust evidence of the programme's value. In short, we need to demonstrate the programme is increasing the use of digital public services by collecting appropriate data - in a way that not only satisfies all statutory requirements but also builds trust with our users. How can tech help our users engage with and use digital public services, develop our evidence base, and build trust with our users? Please visit our website for information on CivTech and how to get involved https://www.civtechalliance.org/civtech-innovation-flow ### Lot Information Lot 1 About CivTech CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create solutions to public sector problems as quickly and effectively as possible. For you - whether you're an individual, team or company - it's an opportunity to take a Challenge, solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: open Challenges are set. Any organisation, team or individual can respond to them. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they're developed further. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the emerging product to the world. Please visit our website for information on CivTech and how to get involved https://www.civtechalliance.org/civtech-innovation-flow ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484179 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Jul 2023 | | Submission deadline | 3 Aug 2020 | | Future notice date | Not specified | | Award date | 18 Jul 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH GOVERNMENT | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G2 8LU | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Anderston/City/Yorkhill | | Westminster constituency | Glasgow North | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 73 - Research and development services and related consultancy services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72200000 - Software programming and consultancy services - 72313000 - Data capture services - 72316000 - Data analysis services - 72600000 - Computer support and consultancy services - 73000000 - Research and development services and related consultancy services - 73110000 - Research services - 73200000 - Research and development consultancy services - 79311400 - Economic research services - 79400000 - Business and management consultancy and related services ## Release History - 18 Jul 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484179 - 10 Jul 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL390105 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=9 28th July 2020 - Recording of Q&A Session - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=8 15th July 2020 - Challenge 6 - Q&A Session Connection Scotland - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=7 13th July 2020 - CivTech 5 - Exploration Stage Terms and Conditions - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=1 13th July 2020 - CivTech 5 Challenge 6 - Challenge information - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=2 13th July 2020 - CivTech 5 - Application Form - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=3 13th July 2020 - CivTech 5 - Information for applicants - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=4 13th July 2020 - CivTech 5 - Grounds For Mandatory Exclusion Form - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=5 13th July 2020 - CivTech 5 - Scorecard - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL390105&idx=6 13th July 2020 - CivTech 5 - Accelerator Stage Terms and Conditions - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL390105 CivTech 5 Challenge 6 - Increasing Digital Public Services Use Through Digital Inclusion - How can technology help government drive up the use of digital public services amongst groups that have traditionally been digitally excluded? The Connecting Scotland programme is an ambitious initiative addressing the issue of digital exclusion, and in 2020-21 will be reaching thousands of previously digitally excluded people, providing them with a device, data and training to become active online. This has many economic and social benefits, both for individuals and the nation. One is increased access to digital public services - for example applying for benefits, video based GP consultations, and looking for information about training. Many of our users will be unaware of the digital public services they can access, be unfamiliar with using devices, and may have concerns or anxieties about even trying them out. So as well as providing devices and data, the programme focuses on overcoming these issues. Going forward, we would like to extend the reach of the programme to everyone who is excluded - currently around 1 in 8 people in Scotland has low to no digital skills, and around 300,000 households have no access to the internet at home. But this will require investment, and for that we need robust evidence of the programme's value. In short, we need to demonstrate the programme is increasing the use of digital public services by collecting appropriate data - in a way that not only satisfies all statutory requirements but also builds trust with our users. How can tech help our users engage with and use digital public services, develop our evidence base, and build trust with our users? Please visit our website for information on CivTech and how to get involved https://www.civtechalliance.org/civtech-innovation-flow - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484179 CivTech 5 Challenge 6 - Increasing Digital Public Services Use Through Digital Inclusion - How can technology help government drive up the use of digital public services amongst groups that have traditionally been digitally excluded? The Connecting Scotland programme is an ambitious initiative addressing the issue of digital exclusion, and in 2020-21 will be reaching thousands of previously digitally excluded people, providing them with a device, data and training to become active online. This has many economic and social benefits, both for individuals and the nation. One is increased access to digital public services - for example applying for benefits, video based GP consultations, and looking for information about training. Many of our users will be unaware of the digital public services they can access, be unfamiliar with using devices, and may have concerns or anxieties about even trying them out. So as well as providing devices and data, the programme focuses on overcoming these issues. Going forward, we would like to extend the reach of the programme to everyone who is excluded - currently around 1 in 8 people in Scotland has low to no digital skills, and around 300,000 households have no access to the internet at home. But this will require investment, and for that we need robust evidence of the programme's value. In short, we need to demonstrate the programme is increasing the use of digital public services by collecting appropriate data - in a way that not only satisfies all statutory requirements but also builds trust with our users. How can tech help our users engage with and use digital public services, develop our evidence base, and build trust with our users? Please visit our website for information on CivTech and how to get involved https://www.civtechalliance.org/civtech-innovation-flow ## Notice URLs - http:// - http://www.gov.scot/Topics/Government/Procurement/Selling/supplier-enquiries - http://www.publiccontractsscotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000624636 - https://www.civtechalliance.org/civtech-innovation-flow ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000624636. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000624636.json.