---
title: "Netcall Telephony System Upgrade & Maintenance 2020-21"
ocid: "ocds-r6ebe6-0000627305"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000627305"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000627305.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000627305.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH LANARKSHIRE COUNCIL"
published: "2020-08-11"
---

# Netcall Telephony System Upgrade & Maintenance 2020-21

Buyer: NORTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000627305

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000627305)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000627305.json)

## Summary

The procurement process involves North Lanarkshire Council procuring an upgrade and maintenance contract for their Netcall Telephony System for the year 2020-21. This project falls under the services category and was completed following an open procedure. The contract has been awarded to Netcall Telecom Ltd, with a total value of £119,659. The date the contract was signed was 30th July 2020, and the project delivery location is within the region of Motherwell, UK.

This tender presents a significant opportunity for businesses specialising in telecommunications services, particularly those with expertise in system upgrades and maintenance. Companies that have a track record of providing reliable support for telephony systems would benefit from competing in such tenders. Additionally, small to medium enterprises (SMEs) in the telecom sector may find this a favourable contract to pursue, as the procurement process emphasised inclusiveness and the award was made to an SME.

## Notice

Upgrade, Annual Maintenance & Support of the Council's Netcall Telephony System 2020-21.

### Lot Information

Lot 1

Upgrade, Annual Maintenance & Support of the Council's Netcall Telephony System 2020-21.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392268 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Aug 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jul 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £119,659 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LANARKSHIRE COUNCIL |
| Locality | MOTHERWELL |
| Post town | Motherwell |
| Postcode | ML1 1AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Motherwell South East and Ravenscraig |
| Westminster constituency | Motherwell, Wishaw and Carluke |
| Delivery location | TLM84 North Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TELECOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 11 Aug 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392268

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392268
  Netcall Telephony System Upgrade & Maintenance 2020-21 - Upgrade, Annual Maintenance & Support of the Council's Netcall Telephony System 2020-21.

## Notice URLs

- http://
- http://www.northlanarkshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000627305

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000627305. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000627305.json.