---
title: "Service User and Carer Engagement Services"
ocid: "ocds-r6ebe6-0000627410"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000627410"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000627410.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000627410.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS GREATER GLASGOW AND CLYDE"
published: "2022-04-29"
---

# Service User and Carer Engagement Services

Buyer: NHS GREATER GLASGOW AND CLYDE  
Current stage: Award  
OCID: ocds-r6ebe6-0000627410

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000627410.json)

## Summary

NHS Greater Glasgow and Clyde is seeking a supplier for the "Service User and Carer Engagement Services," a project aimed at enhancing the involvement of mental health service users in their care and treatment processes. The procurement is currently in the Award stage, having successfully concluded its tendering process. The award notice was published on April 29, 2022, and the contract valued at £1,057,500 is now active.

This contract presents significant opportunities for businesses engaged in health and social care services, particularly those with experience in user engagement and mental health support. Companies that can demonstrate their ability to provide training, monitoring, and confidence-building services to service users will be well-suited to compete. This tender is an excellent chance for organisations looking to expand their footprint in the healthcare sector, particularly those committed to community and user-driven approaches in service delivery.

## Notice

NHSGG&C seek an organisation that will enable those who have used mental health services to support and engage with other service users, whose experience of mental health services influences the quality and content of care and treatment provided within NHSGG&C.

### Lot Information

Lot 1

This contract will ensure the ability of service users to be able to influence services and to be adequately supported to do so. We are looking to develop these services through working in partnership with the successful supplier, to support the development of peer engagement. The budget will be disclosed and the bidders will be required to demonstrate that they will: Provide involvement and empowerment support for users so that they can express views about the health service Actively seek opportunities for users to be involved in the strategic decision making and delivery, and will provide training, monitoring and confidence building services. They will encourage a culture within statutory services of routinely involving users. Involving users in policy, strategic planning and decision making will be achieved by supporting groups of users wishing to raise concerns, service user representatives and peer led groups acting as consultative bodies.

Renewal: 2 x 12 months extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY447257 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2022 |
| Submission deadline | 16 Nov 2020 |
| Future notice date | Not specified |
| Award date | 19 Feb 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £634,500 |
| Lots value | £634,500 |
| Awards value | Not specified |
| Contracts value | £1,057,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GREATER GLASGOW AND CLYDE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 0SF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Dennistoun |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MENTAL HEALTH NETWORK GREATER GLASGOW & CLYDE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services

## Release History

- 29 Apr 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY447257
- 19 Oct 2020 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV399450
- 14 Oct 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT397264

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT397264
  Service User and Carer Engagement Services - NHSGG&C seek an organisation that will enable those who have used mental health services to support and engage with other service users, whose experience of mental health services influences the quality and content of care and treatment provided within NHSGG&C.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY447257
  Service User and Carer Engagement Services - NHSGG&C seek an organisation that will enable those who have used mental health services to support and engage with other service users, whose experience of mental health services influences the quality and content of care and treatment provided within NHSGG&C.

## Notice URLs

- http://
- http://www.nhsggc.org.uk/
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000627410
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000627410. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000627410.json.
