---
title: "National Flexible Framework for Care and Support Services [New Entrants April 2021]"
ocid: "ocds-r6ebe6-0000628219"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000628219"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000628219.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000628219.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTLAND EXCEL"
published: "2021-08-31"
---

# National Flexible Framework for Care and Support Services [New Entrants April 2021]

Buyer: SCOTLAND EXCEL  
Current stage: Award  
OCID: ocds-r6ebe6-0000628219

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## Summary

Scotland Excel is the central purchasing body managing the National Flexible Framework for Care and Support Services, which was re-opened for new entrants as of October 2020, with a contract value estimated at £560 million. The framework, designed for the procurement of care services in various locations across Scotland, is currently in the award stage. Key milestones include the tender period ending on 17th November 2020. The procurement process follows an open method, inviting submissions electronically, allowing for greater accessibility for bidders.

This tender presents significant growth opportunities for businesses in the care sector, particularly small to medium-sized enterprises (SMEs) that can provide quality care and support services. Successful bidders will have the chance to expand their service offerings and geographical reach under the framework, which includes community benefits such as training, mentoring, and the collaboration with local community initiatives. Businesses with proven track records in healthcare delivery are particularly well-placed to compete for this substantial contract.

## Notice

UPDATE - OCTOBER 2020 REOPENING OF THE FLEXIBLE FRAMEWORK As noted below, the previously advertised flexible framework relative to Care and Support Services commenced on 1 April 2020. In accordance with its terms, it is now being opened for New Entrants to be admitted under the same requirements as the original tender exercise and as noted herein. The estimated value shown in II.1.5 reflects the value advertised at the establishment of the framework (which is an estimate and subject to change). | ORIGINAL CONTRACT NOTICE TEXT: This procurement exercise is to establish a 'National Flexible Framework' in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'the Flexible Framework') for the purchase of Care at Home and Supported Living Services, collectively referred to as Care and Support Services. Care and Support Services will support people to achieve the best possible quality of life, in terms of their personal aspirations, choices and abilities, that enables them to live independently and safely within their own home for as long as practicable. The Flexible Framework allows for New Entrants to be admitted, as providers, after it has been established. Following award, successful providers will also be able to add new services and locations to their service offering in accordance with the terms of the Flexible Framework. The value provided in II.1.5 is an ESTIMATE only.

### Lot Information

Lot 1

This Flexible Framework is intended to allow Councils and associate members/other bodies to procure a variety of Care and Support Services, all as further described within the procurement documents attached to the published contract notice. Councils in Scotland have their own current arrangements for the purchase of Care and Support Services. Current care packages will not necessarily transfer over to this new Flexible Framework. This will be a decision for Councils to make in line with their assessment and review process. Scotland Excel elects to use the ESPD in this exercise in respect of exclusion grounds and selection criteria for this Flexible Framework, as a matter of best practice.. Economic operators may be excluded if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. The Invitation to Tender and published documents relevant to this procurement, detail further mandatory selection criteria including the requirement for registration with the relevant Regulator and minimum quality standards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP426326 |
| Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Aug 2021 |
| Submission deadline | 17 Nov 2020 |
| Future notice date | Not specified |
| Award date | 19 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £560,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £560,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTLAND EXCEL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1AR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 40 |
| Supplier names | 1ST CLASS CARE SOLUTIONS; AFFINITY TRUST; ALLTOGETHER CARE SERVICES; ALMOND BLOSSOM CARE; ANNANDALE BED AND BATH SERVICE; ANNE MARIE CASSIDY T/A CHRISTINA'S HOME CARE SERVICES; ASSIST HOMECARE (SCOTLAND; BEYOND LIMITS (PLYMOUTH; CARE SOLUTIONS HOMECARE; CARELINE HOME SUPPORT; CATCH SCOTLAND; CONSTANCE CARE; COSGROVE CARE; CROSSROADS (ANNANDALE & ESKDALE) CARE ATTENDANT SCHEME; CROSSROADS CARE AND SUPPORT; DALEFAIR LIMITED T/A CAREWATCH GLASGOW; DUMFRIES AND GALLOWAY MENTAL HEALTH ASSOCIATION; GUARDIAN RESPONSE; HOMECARE SCOTLAND CARE SERVICES; INDEPENDENT LIVING SUPPORT; JPM COMMUNITY CARE SERVICES; LEONARD CHESHIRE DISABILITY; LINKLIVING; LORETTO CARE; MCFARLANE TRUST; MCSENCE COMMUNICATION; NOVA PAYROLL MANAGEMENT SERVICES; OREMS CARE SERVICES; PARTNERS FOR INCLUSION; PRESTIGE NURSING (SCOTLAND) LTD (FORMERLY NAMED ELITE CARE (SCOTLAND; PURPLE SOCIAL CARE; QUARRIERS; SPECIALIST RESOURCE SOLUTIONS; STEWARTRY CARE; SUPPORT FOR ORDINARY LIVING; TAGSA UIBHIST (UIST SUPPORT; TAILOR MAID HOME CARE; THE RICHMOND FELLOWSHIP SCOTLAND; THE TRUSTEES OF STRANRAER SKILLS STATION (NAMELY THE (CHAIRPERSON), (VICE CHAIRPERSON), (SECRETARY) AND (TREASURER), AND THEIR SUCCESSORS IN OFFICE AS EX OFFICIO TRUSTEES; TURNING POINT SCOTLAND SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services
- 85310000 - Social work services
- 85312000 - Social work services without accommodation

## Release History

- 31 Aug 2021 at 00:00 - Award - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP426326
- 2 Oct 2020 at 00:00 - Tender - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396272

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=14
  20th October 2020 - Collated Questions and Answers from Sessions on 12 and 13 October 2020
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=13
  20th October 2020 - Slide pack used during the Tender Information Sessions on 12 and 13 October
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=12
  5th October 2020 - Tender Information Sessions - How to register to attend a session on MS Teams
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=6
  5th October 2020 - Part 2B - Schedules 1-6 of the Flexible Framework Terms
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=7
  5th October 2020 - Part 2B cont. - Schedule 7 - Financial Information
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=8
  5th October 2020 - Part 2B - Schedule 7 Guidance
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=9
  5th October 2020 - Part 3A - Tenderer Response Template
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=10
  5th October 2020 - Part 3B - Part G - Tender Declaration and Certificates
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=11
  5th October 2020 - Part 3B - Part H - Letter of Authority
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=1
  5th October 2020 - Introduction to Reopening
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=2
  5th October 2020 - Tender Webinar Slides October 2019
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=3
  5th October 2020 - Tender Clarification Q&A
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=4
  5th October 2020 - Part 1 - Introductory Pack (incorporating Information and Instructions to Tenderers)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT396272&idx=5
  5th October 2020 - Part 2A - Flexible Framework Terms
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396272
  National Flexible Framework for Care and Support Services [New Entrants April 2021] - UPDATE - OCTOBER 2020 REOPENING OF THE FLEXIBLE FRAMEWORK As noted below, the previously advertised flexible framework relative to Care and Support Services commenced on 1 April 2020. In accordance with its terms, it is now being opened for New Entrants to be admitted under the same requirements as the original tender exercise and as noted herein. The estimated value shown in II.1.5 reflects the value advertised at the establishment of the framework (which is an estimate and subject to change). | ORIGINAL CONTRACT NOTICE TEXT: This procurement exercise is to establish a 'National Flexible Framework' in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'the Flexible Framework') for the purchase of Care at Home and Supported Living Services, collectively referred to as Care and Support Services. Care and Support Services will support people to achieve the best possible quality of life, in terms of their personal aspirations, choices and abilities, that enables them to live independently and safely within their own home for as long as practicable. The Flexible Framework allows for New Entrants to be admitted, as providers, after it has been established. Following award, successful providers will also be able to add new services and locations to their service offering in accordance with the terms of the Flexible Framework. The value provided in II.1.5 is an ESTIMATE only.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP426326
  National Flexible Framework for Care and Support Services [New Entrants April 2021] - UPDATE - OCTOBER 2020 REOPENING OF THE FLEXIBLE FRAMEWORK As noted below, the previously advertised flexible framework relative to Care and Support Services commenced on 1 April 2020. In accordance with its terms, it is now being opened for New Entrants to be admitted under the same requirements as the original tender exercise and as noted herein. The estimated value shown in II.1.5 reflects the value advertised at the establishment of the framework (which is an estimate and subject to change). | ORIGINAL CONTRACT NOTICE TEXT: This procurement exercise is to establish a 'National Flexible Framework' in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'the Flexible Framework') for the purchase of Care at Home and Supported Living Services, collectively referred to as Care and Support Services. Care and Support Services will support people to achieve the best possible quality of life, in terms of their personal aspirations, choices and abilities, that enables them to live independently and safely within their own home for as long as practicable. The Flexible Framework allows for New Entrants to be admitted, as providers, after it has been established. Following award, successful providers will also be able to add new services and locations to their service offering in accordance with the terms of the Flexible Framework. The value provided in II.1.5 is an ESTIMATE only.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- http://www.scotland-excel.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000628219

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000628219. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000628219.json.