---
title: "CE-96-20 - Community Based Hearing Support Service"
ocid: "ocds-r6ebe6-0000628979"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000628979"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000628979.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000628979.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOUTH AYRSHIRE COUNCIL"
published: "2020-11-03"
---

# CE-96-20 - Community Based Hearing Support Service

Buyer: SOUTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000628979

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## Summary

The procurement process involves South Ayrshire Council soliciting tenders for the "Community Based Hearing Support Service." This service is aimed at enhancing auditory support across multiple locations in North, East, and South Ayrshire, UK. The procurement method is an open procedure, and the tender was active until the submission deadline on 16th September 2020. The contract award date was 2nd November 2020, with an estimated value of £148,500 for comprehensive services intended to promote independence in individuals with auditory loss through community engagement.

This contract presents a significant opportunity for businesses engaged in healthcare and social services to expand their operations. Service providers that specialise in community health support, especially those with experience in auditory services, would be particularly well-suited to participate in similar future tenders. Additionally, small and medium-sized enterprises (SMEs) that can offer innovative solutions for community engagement and service delivery may find considerable benefit in responding to such procurement opportunities.

## Notice

The Service will provide a "Community Hearing Support Service" comprising of 10 (3 hours per session) sessions, the frequency of which shall be monthly, to be delivered to members of the public across 10 fixed locations in North (including Arran), East and South Ayrshire. The Service Provider's chosen venues within these fixed locations shall be flexible and all venues must be risk assessed and be able to demonstrate that social distancing measures are in place, regarding Covid-19 (Coronavirus). It is intended that the Service Provider shall look to be creative in the manner in which it raises awareness of sensory loss, with a specific focus on auditory loss; promoting independence in community. It is also anticipated that people shall be more independent and be able to self-care with regard to their auditory loss. Capacity to do this shall be developed through volunteering to enable NHS hearing aid wearers maintain their hearing aid in their local communities. It is intended that the service shall raise awareness of sensory loss and of services available specifically, to those with auditory loss. The Service shall promote independence and participation in the community. Activities will include replacing tubing and hearing aid batteries, offering peer support to give service users confidence to manage their hearing aids.

### Lot Information

Lot 1

The Service will provide a "Community Hearing Support Service" comprising of 10 (3 hours per session) sessions, the frequency of which shall be monthly, to be delivered to members of the public across 10 fixed locations in North (including Arran), East and South Ayrshire. The Service Provider's chosen venues within these fixed locations shall be flexible and all venues must be risk assessed and be able to demonstrate that social distancing measures are in place, regarding Covid-19 (Coronavirus). It is intended that the Service Provider shall look to be creative in the manner in which it raises awareness of sensory loss, with a specific focus on auditory loss; promoting independence in community. It is also anticipated that people shall be more independent and be able to self-care with regard to their auditory loss. Capacity to do this shall be developed through volunteering to enable NHS hearing aid wearers maintain their hearing aid in their local communities. It is intended that the service shall raise awareness of sensory loss and of services available specifically, to those with auditory loss. The Service shall promote independence and participation in the community. Activities will include replacing tubing and hearing aid batteries, offering peer support to give service users confidence to manage their hearing aids.

Renewal: June 2023

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398540 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2020 |
| Submission deadline | 16 Sep 2020 |
| Future notice date | Not specified |
| Award date | 2 Nov 2020 |
| Contract period | Not specified |
| Recurrence | June 2023 |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £148,500 |
| Awards value | Not specified |
| Contracts value | £148,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH AYRSHIRE COUNCIL |
| Additional buyers | EAST AYRSHIRE COUNCIL; NHS AYRSHIRE & ARRAN; NORTH AYRSHIRE COUNCIL |
| Locality | AYR |
| Post town | Kilmarnock |
| Postcode | KA7 1DR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM94 South Ayrshire |
| Local authority | South Ayrshire |
| Electoral ward | Maybole, North Carrick and Coylton |
| Westminster constituency | Ayr, Carrick and Cumnock |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SISG CHARITY |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 85 - Health and social work services

### Codes

- 33185000 - Hearing aids
- 33185100 - Parts and accessories for hearing aids
- 33196200 - Devices for the disabled
- 85000000 - Health and social work services

## Release History

- 3 Nov 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398540
- 26 Aug 2020 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG393256

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG393256
  CE-96-20 - Community Based Hearing Support Service - The Service will provide a "Community Hearing Support Service" comprising of 10 (3 hours per session) sessions, the frequency of which shall be monthly, to be delivered to members of the public across 10 fixed locations in North (including Arran), East and South Ayrshire. The Service Provider's chosen venues within these fixed locations shall be flexible and all venues must be risk assessed and be able to demonstrate that social distancing measures are in place, regarding Covid-19 (Coronavirus). It is intended that the Service Provider shall look to be creative in the manner in which it raises awareness of sensory loss, with a specific focus on auditory loss; promoting independence in community. It is also anticipated that people shall be more independent and be able to self-care with regard to their auditory loss. Capacity to do this shall be developed through volunteering to enable NHS hearing aid wearers maintain their hearing aid in their local communities. It is intended that the service shall raise awareness of sensory loss and of services available specifically, to those with auditory loss. The Service shall promote independence and participation in the community. Activities will include replacing tubing and hearing aid batteries, offering peer support to give service users confidence to manage their hearing aids.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398540
  CE-96-20 - Community Based Hearing Support Service - The Service will provide a "Community Hearing Support Service" comprising of 10 (3 hours per session) sessions, the frequency of which shall be monthly, to be delivered to members of the public across 10 fixed locations in North (including Arran), East and South Ayrshire. The Service Provider's chosen venues within these fixed locations shall be flexible and all venues must be risk assessed and be able to demonstrate that social distancing measures are in place, regarding Covid-19 (Coronavirus). It is intended that the Service Provider shall look to be creative in the manner in which it raises awareness of sensory loss, with a specific focus on auditory loss; promoting independence in community. It is also anticipated that people shall be more independent and be able to self-care with regard to their auditory loss. Capacity to do this shall be developed through volunteering to enable NHS hearing aid wearers maintain their hearing aid in their local communities. It is intended that the service shall raise awareness of sensory loss and of services available specifically, to those with auditory loss. The Service shall promote independence and participation in the community. Activities will include replacing tubing and hearing aid batteries, offering peer support to give service users confidence to manage their hearing aids.

## Notice URLs

- http://
- http://www.east-ayrshire.gov.uk
- http://www.north-ayrshire.gov.uk
- http://www.south-ayrshire.gov.uk/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000628979
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000628979. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000628979.json.