---
title: "Unidesk"
ocid: "ocds-r6ebe6-0000629171"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000629171"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000629171.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000629171.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF EDINBURGH"
published: "2020-09-07"
---

# Unidesk

Buyer: UNIVERSITY OF EDINBURGH  
Current stage: Award  
OCID: ocds-r6ebe6-0000629171

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000629171)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000629171.json)

## Summary

The University of Edinburgh recently completed a procurement process for a project titled "Unidesk," aimed at acquiring university helpdesk software. This public procurement falls within the education industry category and is situated in Edinburgh, United Kingdom. The procurement method utilised was an open procedure, and it has successfully progressed to the contract award stage, with the contract date being signed on 30th July 2020. The total contract value amounts to £747,083, which could create substantial opportunities for service providers in the field of educational software solutions.

This tender presents a significant opportunity for businesses specialising in software development, particularly those offering helpdesk solutions or customer support infrastructure. Companies that focus on delivering educational IT services, particularly those with capacity to support large-scale software as a service (SaaS) implementations, would be well suited to engage with future procurement processes from the University of Edinburgh. As the contracting authority represents a major public institution, successful engagement here could foster further growth and partnerships within the higher education sector.

## Notice

University helpdesk software

### Lot Information

Lot 1

University helpdesk software as a service

Options: option of additional licences

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394132 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jul 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £747,083 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EDINBURGH |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1HT |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACADEMIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Sep 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394132

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394132
  Unidesk - University helpdesk software

## Notice URLs

- http://
- http://www.ed.ac.uk/schools-departments/procurement/supplying
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000629171

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000629171. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000629171.json.