---
title: "Enabling Digital Government for Improved Outcomes - Shared Services Process Profiling"
ocid: "ocds-r6ebe6-0000630044"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000630044"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000630044.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000630044.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2020-09-08"
---

# Enabling Digital Government for Improved Outcomes - Shared Services Process Profiling

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000630044

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000630044)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000630044.json)

## Summary

The Scottish Government has recently completed a tender process for the project titled "Enabling Digital Government for Improved Outcomes - Shared Services Process Profiling." This contract falls under the services category, specifically focusing on expert advisory and support to profile key business processes against GSS Design Principles and assess opportunities for automation, among other tasks. The contract was awarded to Deloitte LLP, with the date of signing recorded as 1 September 2020. The delivery location for the services is in the Central Belt of Scotland.

This opportunity is ideal for businesses specialising in digital technology services, particularly those that can offer expertise in process profiling, ERP complexity assessment, and improvements in data quality and analytics. Companies with a track record in advisory services and business process optimisation will find a strong match with the requirements laid out in this tender. Given the tender's reliance on a dynamic purchasing system, businesses of various sizes are encouraged to consider similar future tenders under the Scottish Government's commitment to enhancing digital public services.

## Notice

Expert advisory and support is sought to - Profile key business processes against GSS Design Principles - Assess processes for ERP complexity - Assess opportunities for automation, data quality and analytic improvements Support programme and functional leadership in the process of navigating key Shared Service design decisions around technology, organisation and culture

### Lot Information

Lot 1

Expert advisory and support is sought to - Profile key business processes against GSS Design Principles - Assess processes for ERP complexity - Assess opportunities for automation, data quality and analytic improvements Support programme and functional leadership in the process of navigating key Shared Service design decisions around technology, organisation and culture

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394229 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Sep 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £190,400 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE LLP - FAO: ANGELA MITCHELL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Sep 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394229

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP394229
  Enabling Digital Government for Improved Outcomes - Shared Services Process Profiling - Expert advisory and support is sought to - Profile key business processes against GSS Design Principles - Assess processes for ERP complexity - Assess opportunities for automation, data quality and analytic improvements Support programme and functional leadership in the process of navigating key Shared Service design decisions around technology, organisation and culture

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000630044

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000630044. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000630044.json.