---
title: "Guide Communicator Service"
ocid: "ocds-r6ebe6-0000631336"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000631336"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000631336.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000631336.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS GREATER GLASGOW AND CLYDE"
published: "2021-02-25"
---

# Guide Communicator Service

Buyer: NHS GREATER GLASGOW AND CLYDE  
Current stage: Award  
OCID: ocds-r6ebe6-0000631336

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000631336)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000631336.json)

## Summary

NHS Greater Glasgow and Clyde is seeking to procure a Guide Communicator Service through an open tender process. This contract, valued at £300,000 and signed on 13 January 2021, is aimed at providing essential support for deafblind individuals, enabling them to safely navigate everyday tasks. The tender was initially published as active on 24 November 2020, with the submission deadline occurring on 5 January 2021. The services will be delivered across various locations in Glasgow, covering the geographical areas of UKM81, UKM82, and UKM83, and will ensure comprehensive communication support throughout the year.

This procurement represents a significant opportunity for businesses specialising in social care services, particularly those experienced in working with the deaf and hard-of-hearing communities. Providers that can demonstrate qualifications and a robust track record in delivering similar services will be well-positioned to compete. The successful bidder will not only fulfil a critical role in supporting vulnerable populations but will also contribute to broader community benefits, enhancing their reputation and service portfolio within the public sector.

## Notice

NHS Greater Glasgow and Clyde (NHSGGC) are seeking an organisation for the provision of a Guide/Communicator service.

### Lot Information

Lot 1

NHS Greater Glasgow and Clyde (NHSGGC) are seeking an organisation for the provision of a Guide/Communicator service. Guide/Communicators are highly skilled individuals, trained to be the eyes and ears of a deafblind person. They relay information, facilitate communication with others and ensure they are able to get about safely. They are neutral, alert and give information, not advice, without prior selection or processing. Deafblind people will receive the service 363 days per year 8am till midnight. The service will ensure communication and guiding support to enable deafblind people to undertake everyday tasks including: -health appointments -accessing health information -healthy living activities which promote good health -social work services -housing services -social activities -independent living activities

Renewal: Option to extend for 3 x 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB407938 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Feb 2021 |
| Submission deadline | 5 Jan 2021 |
| Future notice date | Not specified |
| Award date | 13 Jan 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £300,000 |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GREATER GLASGOW AND CLYDE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 0SF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Dennistoun |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond, TLM82 Glasgow City, TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEAFBLIND SCOTLAND |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79540000 - Interpretation services

## Release History

- 25 Feb 2021 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB407938
- 24 Nov 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV400558

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV400558
  Guide Communicator Service - NHS Greater Glasgow and Clyde (NHSGGC) are seeking an organisation for the provision of a Guide/Communicator service.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB407938
  Guide Communicator Service - NHS Greater Glasgow and Clyde (NHSGGC) are seeking an organisation for the provision of a Guide/Communicator service.

## Notice URLs

- http://
- http://www.nhsggc.org.uk/
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000631336

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000631336. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000631336.json.
