--- title: "Social Security Programme: SCTS Appeals Integration (CMS)" ocid: "ocds-r6ebe6-0000632054" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000632054" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000632054.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000632054.json" source: "Public Contracts Scotland" current_stage: "Planning" buyer: "SCOTTISH COURTS AND TRIBUNALS SERVICE" published: "2020-10-05" --- # Social Security Programme: SCTS Appeals Integration (CMS) Buyer: SCOTTISH COURTS AND TRIBUNALS SERVICE Current stage: Planning OCID: ocds-r6ebe6-0000632054 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000632054) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000632054.json) ## Summary The Scottish Courts and Tribunals Service is initiating a tender for the "Social Security Programme: SCTS Appeals Integration (CMS)" aimed at enhancing digital tribunal services. This planned procurement will take place in Edinburgh, UK, with a significant focus on digital technology services under the Scottish Government's Dynamic Purchasing System. An online bidder event is scheduled for 22 October 2020, with further notice regarding procurement activities expected by 6 November 2020. This tender presents a valuable opportunity for businesses specialising in digital technology and service integration. Companies that can develop user-centric, scalable solutions for complex digital environments will be well-suited to compete. The project aims to create an integrated end-to-end service, making this an appealing opportunity for businesses looking to expand their portfolios in the public sector and to contribute to improving digital services within the Scottish Courts and Tribunals framework. ## Notice This PIN is to invite potential bidders to an online event taking place 22 October 2020. On the day we will present the aims and objectives of the Digital Tribunals - Social Security Chamber Programme as well as the design, development and strategic context it sits within. Further details on the design of the service, target architecture, organisations we are working with and the journey to a live service will also be available. ### Lot Information Lot 1 The volume of demand on the Social Security Chamber (SSC) within SCTS is set to significantly increase as a result of additional benefits and appeals being processed by Social Security Scotland. The existing solutions in place within SCTS are unable to support this demand, which has given rise to an opportunity to develop and deliver a strategic end-to-end digital service to support the SSC, and other Tribunals within SCTS. The aims of this digital service are to maximise operational efficiencies, minimise manual effort and to deliver a modern and accessible service to users, including Appellants and their support, SCTS administrators, and members of the judiciary. The programme is seeking to deliver an integrated, open, scalable and user-centric service that enables automation of key tasks and data flows between partners and service users throughout the appeal case lifecycle. This will enable improved information exchange between SCTS and Social Security Scotland, streamline SCTS case worker processes, and provide an end-to-end digital service for Appellants, their supporters and members of the judiciary. Having undertaken Understand and Incubation phases, the programme is now looking to procure a partner, or consortium, to finalise Incubation Phase and deliver Develop and Deploy phases and support the service in 'BAU / RUN' post service acceptance handover. We will be hosting an online event on 22 October 2020. The day will cover the following areas: - Strategic context and drivers for the programme and the future service - User research and service design - Target architecture - Known constraints, dependencies and risks - Outcome based requirements for the service - Expected procurement and programme timings. The attendance will be limited to two individuals per organisation - details on how to attend will be sent out to our mailing list. To ensure your place at our online bidder day please email: Procurement@scotcourts.gov.uk. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396333 | | Notice type | PCS Notice - Website Prior Information Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Oct 2020 | | Submission deadline | Not specified | | Future notice date | 6 Nov 2020 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH COURTS AND TRIBUNALS SERVICE | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH11 3XD | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Sighthill/Gorgie | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72212517 - IT software development services ## Release History - 5 Oct 2020 at 00:00 - Planning - PCS Notice - Website Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396333 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396333 Social Security Programme: SCTS Appeals Integration (CMS) - This PIN is to invite potential bidders to an online event taking place 22 October 2020. On the day we will present the aims and objectives of the Digital Tribunals - Social Security Chamber Programme as well as the design, development and strategic context it sits within. Further details on the design of the service, target architecture, organisations we are working with and the journey to a live service will also be available. ## Notice URLs - http:// - http://www.scotcourtstribunals.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000632054 - https://www.gov.scot/publications/digital-technology-services-dynamic-purchasing-system-guide/ - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=632054 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000632054. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000632054.json.