---
title: "Desktop Support Provision"
ocid: "ocds-r6ebe6-0000633073"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000633073"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000633073.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000633073.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH QUALIFICATIONS AUTHORITY"
published: "2020-10-12"
---

# Desktop Support Provision

Buyer: SCOTTISH QUALIFICATIONS AUTHORITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000633073

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000633073)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000633073.json)

## Summary

The Scottish Qualifications Authority is seeking Desktop Support Provision services through an open procurement process, specifically designed to support their operations during the COVID-19 pandemic and the 2020 main diet. The contact for this tender is Justin Lilley, who can be reached via telephone at +44 03452135208 or email at procurement@sqa.org.uk. The procurement is currently completed with Quorum Network Resources Ltd having been awarded the contract on 19th May 2020, valued at £270,000. The delivery locations include Shawfair Office in Dalkeith and Optima Building in Glasgow, adhering to the G Cloud 11 framework.

This tender presents an excellent opportunity for businesses, particularly those specialising in IT services and support, to engage with a prominent public sector client. Firms with expertise in desktop support and who are equipped to offer scalable solutions during challenging times would be well-suited to compete for similar contracts in the future. As the procurement method was an open procedure, it underscores the potential for competitive participation from various suppliers in the industry, especially those classified as small and medium-sized enterprises (SMEs).

## Notice

Provide Desktop Service Support to provide SQA with band with to deal with COVID 19 and support 2020 main diet

### Lot Information

Lot 1

Desktop Support Provisions to support SQA with COVID and 2020 main diet. Direct award against Framework

Options: Additional extensions built into contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396887 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 May 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £270,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH QUALIFICATIONS AUTHORITY |
| Locality | MIDLOTHIAN |
| Post town | Edinburgh |
| Postcode | EH22 1FD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM11 East Lothian and Midlothian |
| Local authority | Midlothian |
| Electoral ward | Dalkeith |
| Westminster constituency | Midlothian |
| Delivery location | TLM73 East Lothian and Midlothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUORUM NETWORK RESOURCES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Oct 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396887

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396887
  Desktop Support Provision - Provide Desktop Service Support to provide SQA with band with to deal with COVID 19 and support 2020 main diet

## Notice URLs

- http://
- http://www.sqa.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000633073

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000633073. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000633073.json.