---
title: "Supply of Social Care Case Management Solutions Software"
ocid: "ocds-r6ebe6-0000633751"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000633751"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000633751.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000633751.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTLAND EXCEL"
published: "2021-04-12"
---

# Supply of Social Care Case Management Solutions Software

Buyer: SCOTLAND EXCEL  
Current stage: Award  
OCID: ocds-r6ebe6-0000633751

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## Summary

The procurement process is led by Scotland Excel, which is seeking bids for the "Supply of Social Care Case Management Solutions Software". This project falls under the goods category and is targeted at enhancing social care case management across Scotland, specifically supporting functionalities for adults, children, criminal justice, and financial services. The procurement method employed is an open procedure, and the tender period concluded on 30th November 2020. This tender is located in Paisley, and the estimated value of the contract is approximately £28 million, awarded to multiple suppliers, with contracts signed on 12th March 2021.

This tender presents significant opportunities for businesses specialised in software development, particularly those offering solutions related to social care management and IT systems. Small and medium-sized enterprises (SMEs) would be particularly well-suited to compete, especially if they can demonstrate innovation in software functionality that supports interoperability and data sharing across various social care systems. Companies with experience in configuration, installation, and ongoing maintenance of such systems will find a competitive advantage in this framework agreement.

## Notice

Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related ancillary services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance in Scotland. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, appropriate data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. The solution offered must comply with applicable Law and Standards, and must be GDPR compliant.

### Lot Information

On-premise installation (council datacentre or council's third party cloud-based datacentre)

A software solution to be installed in the council datacentre or a council's third party cloud-based datacentre that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care - to be able safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

Supplier hosted application (supplier's datacentre or suppliers third party cloud based datacentre)

A software solution to be hosted in a supplier's datacentre or supplier's third party cloud based datacentre that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care - to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

Supplier delivered Software as a Service (SaaS) model.

A software as a service (SaaS) solution that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care - to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR411872 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2021 |
| Submission deadline | 30 Nov 2020 |
| Future notice date | Not specified |
| Award date | 12 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £28,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTLAND EXCEL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1AR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | ADVANCED HEALTH AND CARE; AZEUS; LIQUIDLOGIC; OLM SYSTEMS; SERVELEC SOCIAL CARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48517000 - IT software package

## Release History

- 12 Apr 2021 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR411872
- 29 Oct 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398315

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398315
  Supply of Social Care Case Management Solutions Software - Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related ancillary services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance in Scotland. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, appropriate data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. The solution offered must comply with applicable Law and Standards, and must be GDPR compliant.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR411872
  Supply of Social Care Case Management Solutions Software - Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related ancillary services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance in Scotland. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, appropriate data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. The solution offered must comply with applicable Law and Standards, and must be GDPR compliant.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
- http://www.scotland-excel.org.uk
- http://www.scotlandexcel.org.uk/home/Aboutus/Ourmembers/Associate-members.aspx
- http://www.scotlandexcel.org.uk/home/Aboutus/Ourmembers/Localauthorities.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000633751
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/guest/login.do

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000633751. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000633751.json.