--- title: "ICT SERVICES - SUPPORT, INFRASTRUCTURE & TELEPHONY" ocid: "ocds-r6ebe6-0000634517" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000634517" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000634517.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000634517.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "CADDER HOUSING ASSOCIATION LTD" published: "2020-10-29" --- # ICT SERVICES - SUPPORT, INFRASTRUCTURE & TELEPHONY Buyer: CADDER HOUSING ASSOCIATION LTD Current stage: Tender OCID: ocds-r6ebe6-0000634517 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000634517) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000634517.json) ## Summary The Cadder Housing Association Ltd is initiating a tender for the provision of ICT services, specifically focusing on support for IT infrastructure and telephony. This tender is active as of 29th October 2020 and falls under the housing and community amenities category within the Glasgow region, UK. The deadline for submissions is set for 30th November 2020 at 17:00, with the bid opening scheduled for 1st December 2020 at 09:00. Interested suppliers can submit their proposals via the open procurement method, which facilitates electronic submissions through the Public Contracts Scotland portal. This procurement presents a significant opportunity for businesses in the ICT services sector, particularly those offering IT infrastructure support and telephony solutions. Companies with expertise in delivering comprehensive IT support services and those capable of handling the specific requirements outlined in the tender documents are encouraged to participate. With the potential for a three-year contract and an option for a two-year extension, successful bidders could establish long-term relationships with Cadder Housing Association Ltd, thereby facilitating growth and stability for their operations. ## Notice CHA currently contracts with an external provider to supply IT hardware and infrastructure support services and this contract is coming to an end. Support of the existing telephony system is also now provided by the same supplier having been transferred during the period of the main contract. CHA is looking to continue to have its IT infrastructure and telephony solution supported by a single supplier, therefore, is looking to appoint a supplier via a single contract to provide ongoing support as detailed within this document. ### Lot Information Lot 1 Detail in Invitation to Tender Options: Details in ITT Renewal: Option for a 2 year extension included in ITT ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398317 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Oct 2020 | | Submission deadline | 30 Nov 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | 3 year contract with option for 2 year extension | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CADDER HOUSING ASSOCIATION LTD | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G23 5AE | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Canal | | Westminster constituency | Glasgow North | | Delivery location | TLM82 Glasgow City | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 50 - Repair and maintenance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 32429000 - Telephone network equipment - 32543000 - Telephone switchboards - 32550000 - Telephone equipment - 50312000 - Maintenance and repair of computer equipment - 50323000 - Maintenance and repair of computer peripherals - 50324000 - Support services of personal computers - 50334130 - Repair and maintenance services of telephone switching apparatus - 72610000 - Computer support services ## Release History - 29 Oct 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398317 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=1 2nd November 2020 - Invitation To Tender - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=2 2nd November 2020 - ITT Appendix 1 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=3 2nd November 2020 - ITT Appendix 2 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=4 2nd November 2020 - ITT Appendix 3 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=5 2nd November 2020 - ITT Appendix 4 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=6 2nd November 2020 - ITT Appendix 5 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=7 2nd November 2020 - ITT Appendix 6 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=8 2nd November 2020 - ITT Price Schedule - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV398317&idx=9 2nd November 2020 - ESPD Form - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398317 ICT SERVICES - SUPPORT, INFRASTRUCTURE & TELEPHONY - CHA currently contracts with an external provider to supply IT hardware and infrastructure support services and this contract is coming to an end. Support of the existing telephony system is also now provided by the same supplier having been transferred during the period of the main contract. CHA is looking to continue to have its IT infrastructure and telephony solution supported by a single supplier, therefore, is looking to appoint a supplier via a single contract to provide ongoing support as detailed within this document. ## Notice URLs - http:// - http://www.Cadderha.co.uk - http://www.publiccontractsscotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000634517 - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=634517 - https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000634517. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000634517.json.