--- title: "DIGITAL REFRESH PLATFORM DESIGN, BUILD AND SUPPORT" ocid: "ocds-r6ebe6-0000636662" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000636662" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000636662.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000636662.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "DAVID MACBRAYNE LIMITED" published: "2020-12-10" --- # DIGITAL REFRESH PLATFORM DESIGN, BUILD AND SUPPORT Buyer: DAVID MACBRAYNE LIMITED Current stage: Tender OCID: ocds-r6ebe6-0000636662 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000636662) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000636662.json) ## Summary David MacBrayne Limited, located in Gourock, is currently seeking bidders for a tender titled "DIGITAL REFRESH PLATFORM DESIGN, BUILD AND SUPPORT," aimed at developing a new digital platform. This procurement falls under the services category and has an estimated value of £860,000, which could extend to £1,030,000 with an optional year of renewal. The procurement method is a selective process using a competitive procedure with negotiation, and the deadline for submission is 11 January 2021. This opportunity is particularly relevant for companies that could implement a digital content management system and offer ongoing support. This tender presents significant growth opportunities for businesses in the technology and digital services sectors, especially those with experience in website and mobile app development, cloud solutions, and customer-facing digital systems. Firms capable of delivering innovative and user-friendly digital platforms, as well as those able to offer comprehensive support and maintenance, will be well-positioned to compete. The multi-year contract duration and the focus on future enhancements provide a substantial incentive for potential bidders to engage in this project. ## Notice David MacBrayne Limited (DML) require services to provide a Digital Refresh Project to deliver a new digital platform design, build and ongoing support. ### Lot Information Lot 1 David MacBrayne Limited (DML) is the parent company of two major subsidiary businesses CalMac Ferries Ltd and Solent Gateway Ltd. The group also has two human resource subsidiaries which support the business, David MacBrayne HR (UK) Ltd and Caledonian MacBrayne Crewing (Guernsey) Ltd. DML's Minimum Requirement is for a Provision of: a new digital Content Management System (CMS), Delivery of new commercial website (www.calmac.co.uk), Delivery of a new corporate website (www.calmac.co.uk/corporate) focused on delivering non-commercially related corporate content, Delivery of a new DML website (www.david-macbrayne.co,uk) focused on delivering group level related corporate content, Development of a new cross-platform customer facing Caledonian MacBrayne mobile app capable of being extended with native Ar Turas booking functionality, Development of a new AI chatbot for automated FAQ / help and support provision, Development of the existing CFL API infrastructure for integration of digital platform components and dependencies, Provision of extensible cloud hosting platform to support current and future web and app requirements within CFL's existing Microsoft Azure tenancy, Supply of all requisite hosting and software support, maintenance, licencing and ongoing optimisation services, Decommissioning of all legacy digital platform components, including the Online Sales Channel. The contract for this service will be let for an initial three-year duration, which will include an implementation period and a period of live running, followed by 1, renewed period of 12 months, which is at DML's option. In advance of the renewal, DML may elect not to renew at 3 months' notice. The total contract duration is up to four years. DML will contract with the most economically advantageous bidder.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Renewal: This contract shall operate for a term of 3 years with an option to extend for up to one additional 12 month period. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402038 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Dec 2020 | | Submission deadline | 11 Jan 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | 12 months before contract end date | ## Values | Field | Value | | --- | --- | | Tender value | £860,000 | | Lots value | £860,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DAVID MACBRAYNE LIMITED | | Locality | GOUROCK | | Post town | Paisley | | Postcode | PA19 1QP | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Inverclyde | | Electoral ward | Inverclyde West | | Westminster constituency | Inverclyde and Renfrewshire West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72262000 - Software development services - 72413000 - World wide web (www) site design services - 72415000 - World wide web (www) site operation host services ## Release History - 10 Dec 2020 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402038 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402038 DIGITAL REFRESH PLATFORM DESIGN, BUILD AND SUPPORT - David MacBrayne Limited (DML) require services to provide a Digital Refresh Project to deliver a new digital platform design, build and ongoing support. ## Notice URLs - http:// - http://www.calmac.co.uk - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - http://www.publictendersscotland.publiccontractsscotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000636662 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000636662. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000636662.json.