---
title: "Service Desk Analyst's"
ocid: "ocds-r6ebe6-0000637913"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000637913"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000637913.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000637913.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2020-12-03"
---

# Service Desk Analyst's

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000637913

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000637913)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000637913.json)

## Summary

The procurement process, initiated by the Scottish Government, focuses on the provision of IT Service Desk Analysts as part of a framework agreement for interim IT staff services. The process is currently at the Award stage, having concluded on 29 October 2020. The contract, valued at £29,736, was awarded to Venesky Brown Ltd, following an open procurement method which attracted 11 bids, all from small and medium-sized enterprises (SMEs) based in the UK. The buying organisation is located in Edinburgh, and the procurement aligns with services falling under the general public services and health categories.

This tender presents significant opportunities for businesses engaged in IT services, particularly those that can provide skilled analysts for service desk roles. SMEs with expertise in IT support services would find themselves well-positioned to compete, especially considering the successful participation of similar-sized businesses in the bidding process. As public demand for efficient IT support grows, companies that understand the framework agreements and can deliver quality IT service desk solutions will benefit from participating in such tenders.

## Notice

request for IT Service Desk Analysts

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401143 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Oct 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £29,736 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH11 3XD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Sighthill/Gorgie |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VENESKY BROWN |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Dec 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401143

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401143
  Service Desk Analyst's - request for IT Service Desk Analysts

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000637913

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000637913. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000637913.json.