---
title: "Service Desk Analyst's"
ocid: "ocds-r6ebe6-0000637920"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000637920"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000637920.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000637920.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2020-12-03"
---

# Service Desk Analyst's

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000637920

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000637920)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000637920.json)

## Summary

The Scottish Government awarded a contract for IT Service Desk Analyst services, identified under the title "Service Desk Analyst's". This procurement falls under the services industry category and was conducted through an open procedure as part of a framework agreement for Interim IT Staff Services. The award was made on 26th November 2020, and the contract value is £16,616. The procurement process took place in Edinburgh, with the relevant documentation available through the Scottish Government's procurement platform.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those offering service desk support. Small and medium-sized enterprises (SMEs) with experience in IT staffing and service provision would be well-suited to engage in similar procurement processes. The successful bidder, Harvey Nash, exemplifies a competitive supplier in this field, and similar companies can leverage such contracts to enhance their market presence and grow their business by meeting governmental and public sector needs.

## Notice

request for IT Service Desk Analyst's

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401146 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Nov 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £16,616 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH11 3XD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Sighthill/Gorgie |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HARVEY NASH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Dec 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401146

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401146
  Service Desk Analyst's - request for IT Service Desk Analyst's

## Notice URLs

- http://
- http://www.scotcourts.gov.uk/the-courts/sheriff-court/find-a-court
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000637920

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000637920. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000637920.json.