---
title: "CUCM SOFTWARE SUPPORT SERVICES"
ocid: "ocds-r6ebe6-0000639913"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000639913"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000639913.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000639913.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST DUNBARTONSHIRE COUNCIL"
published: "2020-12-22"
---

# CUCM SOFTWARE SUPPORT SERVICES

Buyer: EAST DUNBARTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000639913

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000639913)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000639913.json)

## Summary

The East Dunbartonshire Council has successfully completed the procurement process for the contract titled "CUCM Software Support Services". This initiative falls within the general public services category and is classified as an open procurement. The contract was awarded on 23rd October 2020, with a total value of £65,218.63. The services are to be delivered in Kirkintilloch, UK, following an open tender process that resulted in one bid being submitted. The awarded supplier for this contract is Insight Direct (UK) Ltd.

This procurement opportunity presents significant potential for businesses involved in IT support and software services, particularly those with expertise in CUCM systems. Companies that can offer ancillary services required as part of this contract may also find opportunities for additional engagements. As the contract was awarded under ICT Solutions Framework, businesses that are familiar with public sector frameworks and have proven capabilities in delivering similar support services would be well-positioned to compete in future tenders from East Dunbartonshire Council and similar local authorities.

## Notice

CUCM SOFTWARE SUPPORT SERVICES

### Lot Information

Lot 1

CUCM SOFTWARE SUPPORT SERVICES. PURCHASED USING ICT SOLUTIONS FRAMEWORK

Options: THE AUTHORITY RESERVES THE RIGHT TO PURCHASE ADDITIONAL ANCILLARY SERVICES REQUIRED AS A RESULT OF THIS CONTRACT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402886 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2020 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Oct 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £65,218 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST DUNBARTONSHIRE COUNCIL |
| Locality | KIRKINTILLOCH |
| Post town | Glasgow |
| Postcode | G66 1TF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM31 East Dunbartonshire and West Dunbartonshire |
| Local authority | East Dunbartonshire |
| Electoral ward | Kirkintilloch East and North and Twechar |
| Westminster constituency | Cumbernauld and Kirkintilloch |
| Delivery location | TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Dec 2020 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402886

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402886
  CUCM SOFTWARE SUPPORT SERVICES - CUCM SOFTWARE SUPPORT SERVICES

## Notice URLs

- http://
- http://www.eastdunbarton.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000639913

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000639913. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000639913.json.