---
title: "Managed Database Service (Oracle and SQL)"
ocid: "ocds-r6ebe6-0000642146"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000642146"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000642146.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000642146.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE WHEATLEY HOUSING GROUP LIMITED"
published: "2021-01-26"
---

# Managed Database Service (Oracle and SQL)

Buyer: THE WHEATLEY HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-r6ebe6-0000642146

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000642146.json)

## Summary

The procurement process, initiated by The Wheatley Housing Group Limited, involves the awarding of a contract for a Managed Database Service focusing on Oracle and SQL. This service, which includes comprehensive database support and monitoring, is classified under the housing and community amenities sector. The contract was awarded following a selective procurement method, with an award date of 24th November 2020 and a total contract value of £226,530.96. The delivery of these services will occur across various Wheatley Group IT infrastructure sites, based in Glasgow, UK.

This tender presents an excellent opportunity for businesses specialising in IT services, particularly those focused on database management and support. Companies equipped to provide proactive monitoring, performance optimization, and strategic planning for Oracle and SQL systems would be well-suited to compete. Given the value and scope of the contract, small to medium enterprises (SMEs) that can offer dedicated service delivery and innovative solutions in database management might find considerable growth potential in this awarded contract.

## Notice

To provide database support and monitoring services including the support of Oracle/SQL environments (proSECURE, Application Management and Linux VM Management, ProSECURE24 support services)

### Lot Information

Lot 1

This contract relates to managed database services for the Group including support of Oracle/SQL environments. Aspects of this service include: -Full manual daily health checks -Rapid response and resolution services for all database issues. -Proactive monitoring, with rapid response to exceptions raised. - Preventative maintenance, management and housekeeping. - provision of service desk software access for incident management, historic ticket storage and maintenance of a knowledge base. - Provision of a dedicated service delivery manager, and direct contact methods for named, very skilled and highly qualified Oracle/SQL consultants. - Oracle/SQL bug resolution - Database change management - Database backup process implementation, management and maintenance. - Database restore testing on request, plus emergency database restores. - Test database refreshes as required and on request - Test database refresh issue resolution. - Performance bottleneck investigation - Performance and stability optimisation advice - Strategic planning assistance - Consultation and advisory service for Oracle/SQL and related products. - Liaison with third parties appointed either directly or indirectly by the client. - Oracle/SQL upgrade and patching service. - Out-of-hours scheduled maintenance - Management reporting

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN404999 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Nov 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £226,530 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE WHEATLEY HOUSING GROUP LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G1 1HL |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow East |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRO DBA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72320000 - Database services

## Release History

- 26 Jan 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN404999

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN404999
  Managed Database Service (Oracle and SQL) - To provide database support and monitoring services including the support of Oracle/SQL environments (proSECURE, Application Management and Linux VM Management, ProSECURE24 support services)

## Notice URLs

- http://
- http://www.pro-dba.som
- http://www.scotcourts.gov.uk
- http://www.wheatley-group.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000642146

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000642146. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000642146.json.