---
title: "Provision of 3rd Line Support & Minor Development to AiB Bespoke Case Management Systems"
ocid: "ocds-r6ebe6-0000645491"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000645491"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000645491.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000645491.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "ACCOUNTANT IN BANKRUPTCY"
published: "2021-03-16"
---

# Provision of 3rd Line Support & Minor Development to AiB Bespoke Case Management Systems

Buyer: ACCOUNTANT IN BANKRUPTCY  
Current stage: Award  
OCID: ocds-r6ebe6-0000645491

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000645491.json)

## Summary

The procurement process involves the Accountant in Bankruptcy, who is seeking a contractor for the provision of third line support and minor development for their bespoke case management systems. This tender is in the Award stage and was initiated under a collaborative framework agreement (DATS - SP-14-007). Key details include the location in Kilwinning, UK, and the contract was originally awarded for 36 months with a potential extension. The contract value is £732,802 and the initial signing date was 13th March 2017, with modifications noted due to circumstances surrounding the COVID-19 pandemic.

This tender presents opportunities for businesses specialising in ICT services, particularly those with capabilities in IT support and software development. Companies that excel in providing third line support and have experience in bespoke case management systems would be well-suited to compete. The continued demand for IT services within the public sector creates a favourable environment for growth, allowing businesses to secure contracts that ensure ongoing support and development in essential services.

### Lot Information

Lot 1

AiB has an ongoing requirement for 3rd line support and minor development for bespoke case management systems. In addition to support and minor development AIB require architectural system reviews to be undertaken on each supported system to assist in prolonging the life of each system. First and 2nd line IT support for all bespoke applications continues to be provided by our in-house dedicated IT Support Team. This contract was originally awarded as a call off under the Scottish Government (SG) collaborative framework for ICT Services - Digital and Technology Services (DATS) Framework (SP-14-007).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR409594 |
| Notice type | OJEU - F20 - Modification Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Mar 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £732,802 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ACCOUNTANT IN BANKRUPTCY |
| Locality | KILWINNING |
| Post town | Kilmarnock |
| Postcode | KA13 6SA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Kilwinning |
| Westminster constituency | North Ayrshire and Arran |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEIDOS INNOVATIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48810000 - Information systems
- 48983000 - Development software package
- 72222100 - Information systems or technology strategic review services
- 72222300 - Information technology services

## Release History

- 16 Mar 2021 at 00:00 - AwardUpdate - OJEU - F20 - Modification Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR409594

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR409594
  Provision of 3rd Line Support & Minor Development to AiB Bespoke Case Management Systems

## Notice URLs

- http://
- http://www.aib.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000645491

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000645491. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000645491.json.